Mark Jacobson Toyota

My visit to this dealership was totally awesome, Barbara was remarkable in her greeting, she was polite, pleasant,knowledgeable, the staff treated me and my daughter wonderful.My entire experience was great was remarkable in her greeting, she was polite, pleasant,knowledgeable, the staff treated me and my daughter wonderful.My entire experience was great from the time, i arrived at Mark Jacobson. Thank you and your wonderful staff. when i left the dealership I had the car and payment that i wanted. woohoo yippie!!!!!!!!!!!!!!!!!!!! You guys "Rock" thanks Barbara Dora J Bass More

Omed Ali took great care of us when we bought our 2011 Rav4 last March. Since then he's checked in with us frequently to make sure we were still enjoying our purchase and he's always made himself availab Rav4 last March. Since then he's checked in with us frequently to make sure we were still enjoying our purchase and he's always made himself available if any problems were ever to arise. Fortunately, none have, and we're still loving our car even after a year's passed. The complimentary maintenance has always been performed quickly and with courtesy by the dealership's very accommodating staff. All in all, we've had nothing but great experiences with Mark Jacobson and will continue to give them our business for so long as they keep up their great service as was exemplified by Omed Ali! More

This being an unexpected purchase with actually having no credit, I was prepared for the run around and the expected let down that I had gotten by different dealerships. Mark Jacobson came highly recomended credit, I was prepared for the run around and the expected let down that I had gotten by different dealerships. Mark Jacobson came highly recomended by one of your frequent customers who happens to be my boss. After working with Alex Diaz, the most helpful and personable salesman I have ever encountered, I can honestly stand by my bosses referral. Not only did Alex treat me as if I were already an established customer but he went above and beyond to make sure my purchase was what "I" actually wanted. I must admit I did not get the names of the pre qual associate working that Sun afternoon but he was equally as helpful and friendly, and to my PLEASANT surprize the business manager (although we were keeping him there well after hours )was another asset to this dealership team. I have heard from each and every one of these employees what a great man Mark Jacobson was to work for and I can gladly report that it shows in the customer service I received in my overall expericence with Mark Jacobson Toyota. I have since then needed to have the assistance form Michelle in service and she was most helpful right down to the shuttle ride with Mr. John who even made my time to and from the dealership sevice dept as pleasant as could be. But, the final reccomendation goes back to where I started, with Mr. Alex Diaz who greeted me with a smile and called me by name letting me know that he is still interested in great customer service as he took it upon himself to take my new plates and put them on my car himself. I felt it necessary to rate and review my experience only because it was overall an awesome one. Not only am I satisfied with my purchase but I feel confident when I share my experience with others as well as send referrals to my new salesman friend Alex. So often the only comments that are made to businesses are the negative. I am hoping this review will be taken seriously and the team members involved will be reminded of what a great job they are doing. I will gladly stand by my statements and have no problem being contacted. Thank you Mark Jacobson team members and especially you Alex..for YOU are the one who had to ride with me through my test drives OVER and OVER again.. :) More

Mr. Caldwell had a great personality and one I will definitely not forget. There is something missing in today's society and it is called "true customer service and pride in what you do." I will defi definitely not forget. There is something missing in today's society and it is called "true customer service and pride in what you do." I will definitely recommend Mark Jacobs Toyota to my associates. I love my SEQUOIA! More

visited store on friday night very good service, went back on Saturday and bought a 2012 Corolla very happy with vehicle would buy again, but mother -in-law only buys when car wears out about 20 - 25 yea back on Saturday and bought a 2012 Corolla very happy with vehicle would buy again, but mother -in-law only buys when car wears out about 20 - 25 years. Thank you for the help and fine service. Scott Cannada for mother-in-law Shirley stallings (72 y.o.a.) More

Barbra was very efficient she put me in the car I wanted, in the price range I was looking for and accommodated me in my car purchase through the entire car purchase. in the price range I was looking for and accommodated me in my car purchase through the entire car purchase. More

Frank Adams is very knowledgeable of Toyota vehicles. He was very effective in ensuring that my experience in purchasing my car was positive. He guided me through each aspect of the car buying process. I am was very effective in ensuring that my experience in purchasing my car was positive. He guided me through each aspect of the car buying process. I am thankful for this. More

My family and I enjoyed a timely appointment to select a vehicle accompanied by an excellent overview of the vehicle as well as many additional options available. Our sales professional; was not only well vehicle accompanied by an excellent overview of the vehicle as well as many additional options available. Our sales professional; was not only well informed but, very attentive to our comfort and over all sales experience. We left the lot in our new vehicle pleased with the financing, service programs and product. We can honestly say; we got exactly what we came for, from the onset of seeking to execution of financing. Thank you much, More

The service department team is very friendly and The service department team is very friendly and professional. Each member I've interacted with has shown me that they really enjoy what they do. The service department team is very friendly and professional. Each member I've interacted with has shown me that they really enjoy what they do. In January,while waiting to get my car serviced, I decided to take a look at the new 2012 Camry. As I was just about to open the driver's door, I heard a voice say, "would you like the keys to your new car". I turned to see who was speaking and was greeted by Edwin Caldwell. He said "you can take one home with you today". I said "where are the keys". From that point forward, I knew I would work with him. He has a wonderful sense of humor, not to mention the friendly conversation we had. Edwin, keep up the great work!!! Angel More

I have purchased 2 cars from Frank Adams and Mark Jacobson Toyota and both experiences have been wonderful. Frank is a true testament to great customer service and goes out of his way to make sure e Jacobson Toyota and both experiences have been wonderful. Frank is a true testament to great customer service and goes out of his way to make sure everything runs smooth. I would highly recommend anyone that might be in the car shopping mode to be sure and give Frank a call. He's the BEST! The service department at Mark Jacobson rocks as well! More