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Mark Jacobson Toyota
Durham, NC
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Today I test drove a new 2012 Prius and a 2012 Camry LE Hybrid. Mr. Ledford was knowledgeable and patient, anticipating my needs. I was very pleased with the experience and the test drive. We've bought Hybrid. Mr. Ledford was knowledgeable and patient, anticipating my needs. I was very pleased with the experience and the test drive. We've bought 3 Toyota's at the dealership and Mr. Ledford is another reason we'll be back for our fourth. Very helpful. Highly recomended. More
Frank was very clear and took his time in explaining each car. He never tried to pressure me into something I didnt want. I enjoyed the customer service. The only thing that was lengthy was the waiting proce car. He never tried to pressure me into something I didnt want. I enjoyed the customer service. The only thing that was lengthy was the waiting process during the paper work. But overall GREAT JOB!! More
Was very impressed with the initial sales contact and immediate explanation of dealership philosophy. Jason was very pleasant and, although it became somewhat evident that he was new to this type of job immediate explanation of dealership philosophy. Jason was very pleasant and, although it became somewhat evident that he was new to this type of job, I think he can succeed with more experience and training. We liked everything we saw about the dealership. We just didn't like the RAV4, finding our other options (VW Tiguan and Honda CRV) to offer much more in terms of fit and finish, sporty handling and overall ride. Within moments of the start of the test drive we knew that it wasn't the vehicle for us, but unfortunately we were committed to a really length test drive despite our indication that we would be glad to head back. My advice to Jason would be to try to modify this drive as it is very long (and uses a lot of the dealership's gas!). Best of luck, Sharon Szymanski More
Thanks to Mr. Garrett for the great response in getting minor repairs taken care of on my Toyota Camry. He was knowledgeable and responsive to my needs. Thanks to the team at Mark Jacobson Toyota. Bernie minor repairs taken care of on my Toyota Camry. He was knowledgeable and responsive to my needs. Thanks to the team at Mark Jacobson Toyota. Bernie and Terry Allison More
We just bought a 2012 Camry from MJT and it was a very good experience. The salesman, Ken Polino, was excellent to work with. He understood what we were looking for, and arranged to get the right car from good experience. The salesman, Ken Polino, was excellent to work with. He understood what we were looking for, and arranged to get the right car from another dealership. When it arrived, it had a few slight blemishes, and he made sure they were corrected by their service dept. We now own a beautiful new car! We would recommend Ken to anyone interested in a new car! More
I bought a used Jeep and traded in my Camry that I bought here in 2005. Ramsey was great, and very friendly! Shea was knowledgeable and helpful. And Mark Jacobson was there, and he was very warm and frien here in 2005. Ramsey was great, and very friendly! Shea was knowledgeable and helpful. And Mark Jacobson was there, and he was very warm and friendly! I feel like they gave me an outstanding deal on the sale price and trade-in value, and I love my Jeep! I plan on buying my next vehicle at Mark Jacobson Toyota, because I trust them. More
We have bought TWO cars from this dealership and both times we dealt with Frank Adams, who is SUPERB. Not only is he a family man who understands the needs of families like ours, but he is the consummate times we dealt with Frank Adams, who is SUPERB. Not only is he a family man who understands the needs of families like ours, but he is the consummate professional who knows his stock inside out. We have recommended both Mark Jacobson Toyota and Frank Adams to everyone we know, More
I bought a pre-owned Toyota Camry on the spur of the moment, based on an ad in the newspaper. From the moment I walked into the dealership, to the moment I handed over the check, everyone I came into c moment, based on an ad in the newspaper. From the moment I walked into the dealership, to the moment I handed over the check, everyone I came into contact with made the experience so worthwhile. The sales consultant I worked with, Omed Ali, was especially great. He was not pushy, did not oversell the vehicle, went out of his way to help me, and I walked away with a car. That was a successful afternoon. More
My wife and I recently survived the tornados in Tennessee and a grueling drive back through the North Carolina mountains... When we returned my wife who is the primary driver of the car noticed a high whinin and a grueling drive back through the North Carolina mountains... When we returned my wife who is the primary driver of the car noticed a high whining sound from the car... She is a professor in the UNC in Chapel Hill. Not having enough time she tasked me to get her car into the shop. This I did without an appointment... turns out that the water pump was blown and the belts nearly shot after 70K miles of effort and a major drive to stay out of a funel cloud. Within two hours from "drive-in" I was on my way. The service staff especially Randy Pettiford did an amazing job of getting the car into the shop and solving the problems immediately. I have never had such great service. More
The main reason for my review is our great experience with the salesperson, Edwin Caldwell. I think Edwin Caldwell at Mark Jacobson is an excellent saleperson with a great attitifude. He understands the with the salesperson, Edwin Caldwell. I think Edwin Caldwell at Mark Jacobson is an excellent saleperson with a great attitifude. He understands the value of a satisfied customer and makes sure that our requirements are satisfied. Even though we did not buy the car from him (our first salesperson no longer works there), he remembered our first visit to the dealership and always greets us with a ready smile and willingness to help. He cares about our driving exerience and wants to make sure that we get the best value out of our car. It is a pleasure to walk into the dealership and be greeted by Edwin. He welcomes you with a welcoming smile and does his best to satisfy our needs. More