Back

Mark Jacobson Toyota

Durham, NC

4.8
2,539 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

Directions

By Type

Showing 2,539 reviews

February 22, 2014

Robert provided a sales experience. He helped me to solve my problems and was with me all the time to keep my purchasing on track. I would definitely recommend my friends and family to this dealership. Peopl More

by atif89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gunter
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us a review. We strive for 100% customer satisfaction and are happy to hear that Robert and the rest of the Mark Jacobson family were able to assist you. We sincerely hope you come back and see us again soon. Thank you again!

February 21, 2014

The folks I talked most with, and who worked together well, were Drew Fergus and Frank Barnet and then later Tay Page. All were friendly and straight -- not trying to slide things by or force that a deal More

by alextalikoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Fergus, Frank Barnet, Tay Page
Feb 24, 2014 -

Mark Jacobson Toyota responded

Alex, we are so happy to hear that Tay and Frank were able to help get you get the deal to fit your needs. Thank you for taking the time to leave us a review. Come back and see us again soon! Thank you for your business.

February 21, 2014

Mark provided an honest and professional sales experience. He was knowledgeable and helped me navigate to find the right car that fit my needs. Buying a car is always intimidating given the high More

by ctdurham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you very much for taking the time to leave us this 5 star review! We are thrilled to hear that you had a positive experience working with Mark and the rest of the Mark Jacobson team. We hope that you come back and see us again soon. Welcome to the Mark Jacobson family and thank you for your business!

February 20, 2014

Great salesman in mike Kaminski, you can tell he was a green horn but he knew the van I was looking at and made sure I got it for what I offered, would buy again from him. More

by Ssan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you for your kind words Ssan! We are happy to hear that Mike and the rest of the Mark Jacobson family could make you buying experience worth 5 stars! We hope you come back and see us again soon! Welcome to the family.

February 19, 2014

None of the ratings provided above is inflated. Here is why: The Mark Jacobson dealership showed extreme care and understanding during a family crisis the day after we purchased our first Mark Jacobson ca More

by macmr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband, Charles Gery, Craig James
Feb 24, 2014 -

Mark Jacobson Toyota responded

Thank you so much for your kind words, Peter. We strive for 100% customer satisfaction and are so glad that we could assist you in finding the perfect vehicles to fit your needs. Thank you for your business and for remaining a loyal member of the Mark Jacobson family. We hope you come back and see us again soon!

February 19, 2014

Kevin was very polite and helpful, he worked with me to get the best deal and car for me. Kevin did not pressure me into getting a car that I did not want. thank you for working with me. Jessica More

by Jparker91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Feb 24, 2014 -

Mark Jacobson Toyota responded

Jessica, thank you for taking the time to leave us such a kind review. We are so glad to hear that you were able to get the best deal and car for yourself. We sincerely hope you come back and see us again soon!

February 18, 2014

I have heard compliments about Toyotas. My next door neighbor owns a Toyota and loves it. When my Mits Galant started having engine trouble, I felt that I should look for another car. My Mits had ov More

by bettybooher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McBride and Jay Bazooband
Feb 24, 2014 -

Mark Jacobson Toyota responded

Elizabeth, thank you so much for your kind words. We are so happy to hear that you were able to find your perfect fit with us. We hope you enjoy your new Yaris and come back to visit us soon. Welcome to the Mark Jacobson family!

February 18, 2014

Poor quality service department. After years of doing business with MJ Toyota, I have decided to go elsewhere because of all of the reoccurring issues with service. Just about every time I bring my vehi More

by lbb1460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Hanenberg
February 16, 2014

This is the 5th car we have bought from Alex at Mark Jacobson. He is honest, listens to his customers needs and delivers a quality car at an unbeatable price. More

by malahias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias
Feb 24, 2014 -

Mark Jacobson Toyota responded

Malahias, thank you for taking the time to leave us a review. We are thrilled to hear that Alex was able to assist you. We want to sincerely thank you for your business and for remaining a loyal member of the Mark Jacobson family! Come back and see us again soon!

February 05, 2014

Frank was incredibly helpful and worked so hard to get us in the Venza with the payments we needed. I could not be more grateful for his work! And I'm driving away from the lot very happy!!!! More

by Sbrown2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
Feb 11, 2014 -

Mark Jacobson Toyota responded

Sbrown, it was a pleasure reading your review. I am so glad that Frank was able to provide you such exceptional service, and get you in the exact car you wanted. We hope to see you again soon, and welcome to the Mark Jacobson Toyota family!

...
239
...