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Mark Jacobson Toyota

Durham, NC

4.8
2,539 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,539 reviews

March 13, 2014

I had a great experience with John Lau at Marc Jacobson Toyota! He found me a great deal and went above and beyond my expectations! More

by enp2409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lau
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thanks for taking the time to leave us a review! We strive for 100% customer satisfaction and are so glad to hear that we were able to assist you! We hope that you come back and see us again soon!

March 09, 2014

I was very impress with Mark Eskew he made me feel so relax and at ease with buying this car "THANKS MARK E. YOU'RE THE BEST" More

by Rave4me
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us such a wonderful review. We are so happy to hear that you had a 5 star experience with us here at Mark Jacobson Toyota. We hope that you come back and see us again soon!

March 08, 2014

Edwin was terrific to work with. I told him what I was looking for in a vehicle and he delivered. The whole experience was so pleasant. No hard sell and no games. I was offered a fair price for my trade a More

by DonaJT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Mar 25, 2014 -

Mark Jacobson Toyota responded

DonaJT, thank you so much for taking the time to leave us this 5 star review. We are thrilled to hear that Edwin was able to assist you and help you to get the best deal for you. We hope that you enjoy your new Camry and come back to see us again soon!

March 07, 2014

Kevin Hicks did a great job of guiding me through the process of buying a used Prius at Jacobson Toyota, giving the pros and cons of a number of options in an informative, good humoured and not-at-all pu More

by srennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us this great review. We are glad to hear that Kevin was able to help you get into your new prius. We hope that you come back and see us again soon! Welcome to the Mark Jacobson family!

March 06, 2014

It's been over a decade since the last time I bought a new car and I was very anxious about the process. Kevin found me exactly the car and options I wanted and then walked me through the whole process More

by DebInDurham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hicks
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us a review. We are happy to hear that Kevin and the rest of the Mark Jacobson family were able to assist you. We hope that you enjoy your new car and come back to see us again soon. Thank you again!

March 06, 2014

I was in a car accident and was forced to replace my 2010 Toyota Camry. Since I'm getting married this year, I had a very limited budget. I had previously purchased my used 2010 Camry at Mark Jacobson Toyota More

by asilsbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband, Shaye
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for your kind words. We are beyond thrilled to hear that you were able to find the Camry of your dreams here at Mark Jacobson Toyota. We are glad that Jay and the rest of the team could assist you so thoroughly and we sincerely hope that you continue to choose us for your future automotive needs. Thank you again!

March 06, 2014

My wife had to take our 2007 Prius (145,000 miles) in as the panel lights came on indicating a major problem. I met her in our 2000 4 Runner (225,000 miles) thinking we would switch and I would wait for the More

by digitalkarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin L. Caldwell, III
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for your kind words. We are so happy to hear that you were able to find not one but two perfect vehicles to fit your life. We sincerely hope that you enjoy your new 4 Runner and Prius and come back to see us for your future automotive needs. Thank you again for taking the time to leave us this review!

March 04, 2014

Great Customer Service! Very professional. They worked with me on choosing my car and finding the best deal to finance it. Michael has been very professional in handling the sale and making me feel comfor More

by Kevin992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kaminski
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you so much for taking the time to leave us a review. We strive for 100% customer satisfaction and are happy to hear that Michael and the rest of the Mark Jacobson family were able to assist you. We sincerely hope you come back and see us again soon. Thank you again!

February 25, 2014

I had my 2003 Toyota Matrix In for a recall and Frank was the kind gentleman who assisted me. I had never been there before and was pleasantly surprised at what a wonderful facility it is. Frank was very tho More

by marys255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardullo
February 25, 2014

Very nice guy! I am very happy with his customer service. Very professional guy. He was very friendly to me and I enjoyed doing business with him. More

by nazneen_arif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Savio Dias
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