Back

Mark Jacobson Toyota

Durham, NC

4.8
2,539 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

Directions

By Type

Showing 2,539 reviews

April 02, 2014

Jay Bazooband Darris McCarty,Tay Page, and Jay Bazooband were a very great help in my experience with Mark Jacobson Toyota. especially Jay Bazooband who constantly More

by rseymour2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband, Tay Page
April 01, 2014

Great Job Mark Jacobson for having an employee that cares about the customer and there budgets! Randy, really is a great asset to a company that employs "great people"! Randy helped me and did not rush or pr More

by angelclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pettiford
March 27, 2014

Wow, exemplary is an understatement when it comes to Marc Jacobson Toyota. From the time I entered the building I received the best customer service anyone could've asked for. At first when I came to the lot More

by bc118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias, Doug Hanenberg, Tay Page
March 27, 2014

Perfect fit Salesperson wasn't pushy and work at my pace and had only my interest in mind. One of the best buying experiences I have ever had. More

by buttsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband
March 25, 2014

I had a great experience with Frank Adams at Marc Jacobson Toyota! He was very personable and treated my father and I very well. He found me a great deal and went above and beyond my expectations! If More

by briteeyes35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
March 24, 2014

Best car buying experience imaginable. I was in the top 10% of most difficult/demanding customers to ever walk into a car dealership, and Tom was incredibly patient and understanding about handling my situ More

by pilatesenthusiast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coffey
Mar 25, 2014 -

Mark Jacobson Toyota responded

We are thrilled to hear that you had such a great experience with us here at Mark Jacobson Toyota. We strive for 100% customer satisfaction and are so glad that Tom and the rest of the team could help you so thoroughly to walk away with exactly what you wanted. We hope you come back and see us again soon!

March 22, 2014

Frank was amazing. He did everything he said that he would. I will recommend him and the dealership to everyone I know interested in buying a car. More

by jackyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Adams
Mar 25, 2014 -

Mark Jacobson Toyota responded

Jackyb, we are very glad to hear that Frank and the rest of the team here at Mark Jacobson could assist you in getting what you wanted. Thank you for taking the time to leave us a review. We hope you come back and see us again soon!

March 21, 2014

Mr. Dias was very helpful in finding me a car that fit all of my requirements: good gas mileage, reliability and my budget. I did not have much to work with in that my current car was a pile of junk and More

by ddavisomburo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Savio Dias
March 19, 2014

In our opinion Scott Parrish's service has been exemplary! All our interactions with him for the past year have been our pleasure. He is knowledgeable, efficient, informative and polite. We have More

by Louiseholland21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Parrish, Assistant Service Manager
Mar 25, 2014 -

Mark Jacobson Toyota responded

Rodney, thank you so much for taking the time to leave us a review. We are glad to hear that Scott and the rest of the Mark Jacobson team could help you solve your road problems. We sincerely hope that you continue to visit us for your future needs. Thanks again!

March 18, 2014

We came into the Service Dept on a Friday and was greeted by Randy Pettiford. Randy was great with the approach and was very pleasant to deal with. I had not planned on spending any money but when Randy was More

by barrybaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pettiford
Mar 25, 2014 -

Mark Jacobson Toyota responded

Thank you for taking the time to leave us such a wonderful review Barry! We are glad to hear that Randy was able to assist you. We hope that you mean it when you say we will see you again! Come back and visit us, we'd love to help you out. Thanks again!

...
237
...