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Mark Jacobson Toyota
Durham, NC
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Jay Bazooband Darris McCarty,Tay Page, and Jay Bazooband were a very great help in my experience with Mark Jacobson Toyota. especially Jay Bazooband who constantly Darris McCarty,Tay Page, and Jay Bazooband were a very great help in my experience with Mark Jacobson Toyota. especially Jay Bazooband who constantly called me to check and see if I was ok and getting all the correct information without him it would not have went as smooth. He should recieve a 10 in all categories and so should the other to they were all very professional and efficient in there service to me, I would definitly recommend friends and family to all these people. More
Great Job Mark Jacobson for having an employee that cares about the customer and there budgets! Randy, really is a great asset to a company that employs "great people"! Randy helped me and did not rush or pr about the customer and there budgets! Randy, really is a great asset to a company that employs "great people"! Randy helped me and did not rush or pressure me to do the repairs that was needed for my vehicle. I want to commend Randy for being a gentleman(and a handsome one at that) for being so professional and courteous. More
Wow, exemplary is an understatement when it comes to Marc Jacobson Toyota. From the time I entered the building I received the best customer service anyone could've asked for. At first when I came to the lot Jacobson Toyota. From the time I entered the building I received the best customer service anyone could've asked for. At first when I came to the lot I only intended on browsing around awhile. I knew that I had poor credit and that mountains would have to be moved if I were to drive out of there with a car. However, by the end of the day, I was exiting the lot with a 2012 Chevrolet Impala! But none of this would have been possible if it wasn't for Alex Dias. He took me on a wonderful test drive and remained by my side the entire time. He could have been off working with other customers but he made me his number one priority that day and for that, ALEX DIA, I am forever grateful. You and your team's compassion, commitment, and outstanding hospitality is what will always make Marc Jacobson stand out above the rest. I'm definitely happy about the car I chose and I will remain a customer for life!! Thank you guys!! More
Perfect fit Salesperson wasn't pushy and work at my pace and had only my interest in mind. One of the best buying experiences I have ever had. Salesperson wasn't pushy and work at my pace and had only my interest in mind. One of the best buying experiences I have ever had. More
I had a great experience with Frank Adams at Marc Jacobson Toyota! He was very personable and treated my father and I very well. He found me a great deal and went above and beyond my expectations! If Jacobson Toyota! He was very personable and treated my father and I very well. He found me a great deal and went above and beyond my expectations! If you're looking for a car Mark Jacobson Toyota is the place to look and ask for Frank Adams he's great!!!! More
Best car buying experience imaginable. I was in the top 10% of most difficult/demanding customers to ever walk into a car dealership, and Tom was incredibly patient and understanding about handling my situ 10% of most difficult/demanding customers to ever walk into a car dealership, and Tom was incredibly patient and understanding about handling my situation and letting me make decisions at my own pace. He never lost his cool and I ended up with a great vehicle and a great deal on my trade-in. These folks are fair, approachable, and professional. Highly recommended! More
Frank was amazing. He did everything he said that he would. I will recommend him and the dealership to everyone I know interested in buying a car. would. I will recommend him and the dealership to everyone I know interested in buying a car. More
Mr. Dias was very helpful in finding me a car that fit all of my requirements: good gas mileage, reliability and my budget. I did not have much to work with in that my current car was a pile of junk and all of my requirements: good gas mileage, reliability and my budget. I did not have much to work with in that my current car was a pile of junk and on it's last leg, yet, Mr. Dias managed to get me a great deal on a trade in, a great used Mazda (2012) with only 37,000 miles and financing that rivaled the State Employees' Credit Union. I really appreciated all of the other employees who helped me, too, like the used car specialist on the lot (sorry! Cannot recall his name!) and Sheyi Bucknor-Smartt. I am very happy with my purchase! Mr. Dias surpassed my expectations! More
In our opinion Scott Parrish's service has been exemplary! All our interactions with him for the past year have been our pleasure. He is knowledgeable, efficient, informative and polite. We have exemplary! All our interactions with him for the past year have been our pleasure. He is knowledgeable, efficient, informative and polite. We have called Scott with several emergency road problems and throughout the process of getting our vehicle to the dealership he was great. We are confident that our vehicle is well-maintained at Mark Jacobson Toyota because of Scott and the ServiceTeam. Rodney T Holland More
We came into the Service Dept on a Friday and was greeted by Randy Pettiford. Randy was great with the approach and was very pleasant to deal with. I had not planned on spending any money but when Randy was by Randy Pettiford. Randy was great with the approach and was very pleasant to deal with. I had not planned on spending any money but when Randy was conversing with another customer, we were listening on how his sales approach and that "big smile" that he came with and I told my wife, I'm glad we are dealing with him. not only did we agree to fix the vehicle, but will be back next week to do a more extensive repair with Randy! Thanks Randy for your professionalism and see you soon!!!! More