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Mark Jacobson Toyota
Durham, NC
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New Car Purchase from Greg Todloski Greg was FANTASTIC! He was so understanding because I came back several times and he was always willing to help. He is very knowledgable, friendl Greg was FANTASTIC! He was so understanding because I came back several times and he was always willing to help. He is very knowledgable, friendly and patient. I could not make up my mind but he pointed out all the great qualities of the Toyota Tacoma. I have always wanted a truck and my new son-in-law loves to surf fish as much as I do. Now I can follow his Toyota Tundra down the beach to catch the big one. Again, I can not say thank you enough to Greg!! Tim Ballou More
Bayer Greg Todloski. Thank you for you held l am jaime reanos l buy toyota venza 2012 and Greg held me a lot l happy with everything thank you Greg Todloski. Thank you for you held l am jaime reanos l buy toyota venza 2012 and Greg held me a lot l happy with everything thank you More
look for used car Mr. Eskew was helpful in helping me to got a used car for my son.We were looking for someting reliable and Mr.Eskew was very patient. Mr. Eskew was helpful in helping me to got a used car for my son.We were looking for someting reliable and Mr.Eskew was very patient. More
Unexpected Purchase Thank you Ramsey for helping me find the right car for my situation. Your knowledge and honesty were greatly appreciated. And, I cant thank you enough Thank you Ramsey for helping me find the right car for my situation. Your knowledge and honesty were greatly appreciated. And, I cant thank you enough for making sure our tires were New and our tank was full! The car has really turned out to be a blessing in disguise- no regrets! A Newman More
horrendous service center Beware! The service department at this dealership is incompetent and rude. This unbelievably horrendous experience at Mark Jacobson Service center sta Beware! The service department at this dealership is incompetent and rude. This unbelievably horrendous experience at Mark Jacobson Service center started with two (2) mechanics not even knowing which fuses should be on my new 2014 Corolla, then the service manager didn't acknowledge the electrical issues going on and started blaming everything on the radio disregarding other issues my WEEK-OLD Corolla started having, then the service manager hung up on me when I told him this is a major safety issue having 2 unrelated intermittent electrical issues, then they ordered the wrong radio, then they bullied me to take my car back without fixing it. Who feels safe driving a car with two separate intermittent electrical issues? Totally unprofessional, incompetent, and rude people. I have never had such a terrible service experience with incompetent mechanics, incompetent and unprofessional service manager and general manager. No one acknowledged the issue that I was having and bullied me into taking the car back with the electrical issues unresolved! More
perfect sales person Mr. Adams was a joy to work with. He was concerned with my best interest as well as maintain within my budget. He truly cares Mr. Adams was a joy to work with. He was concerned with my best interest as well as maintain within my budget. He truly cares More
Oil Change I came in for an oil change and was welcomed immediately. Mark Jacobson Toyota is very generous with coupons. My complete oil change along with a br I came in for an oil change and was welcomed immediately. Mark Jacobson Toyota is very generous with coupons. My complete oil change along with a brake inspection was a very reasonable price after the coupon. I could not even purchase the oil and filter for the price it cost me to get the oil changed. The employees are always so nice to me. My daughter and I worked on homework in the children's play room, and they finished in a reasonable time. :) More
Personable with Excellent Service!!! Both my Sales agents (Ian and Gregory) and Financing agent (Emory) were very patient and personable. The cost for the new vehicle was within my means Both my Sales agents (Ian and Gregory) and Financing agent (Emory) were very patient and personable. The cost for the new vehicle was within my means and the trade in value of the old vehicle was fair. I look forward to purchasing my next vehicle there and would highly recommend to others. More
Smiling employees everywhere! Alex Dias was great and had a lot of patience. He never stopped the entire time that I was there. He stayed after closing and assisted me the next day Alex Dias was great and had a lot of patience. He never stopped the entire time that I was there. He stayed after closing and assisted me the next day when I came back. I also would like to say thank you Saji and to the finance guys for helping me be able to get my car. More
Blessed I really enjoyed my experience and I LOVE MY CAR!!! Thanks guys, I appreciate all of your hard work and I'm honored to work with an amazing team! I really enjoyed my experience and I LOVE MY CAR!!! Thanks guys, I appreciate all of your hard work and I'm honored to work with an amazing team! More