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Mark Jacobson Toyota
Durham, NC
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Thanks Edwin Caldwell !! Edwin was recommended to me by one of my friend and he truly delights the customer experience. Not only he helped me in deciding the car model but als Edwin was recommended to me by one of my friend and he truly delights the customer experience. Not only he helped me in deciding the car model but also helped in getting the best price. He also supported in getting my loan financed at dealership by matching the rates i was getting from external sources. He was equally helpful in providing useful contacts for buying insurance. This is what i call a true End to End service !! Thanks Edwin for all your help in making me proud owner of Toyota Camry. Well done and keep up the good work. I will definitely recommend Mark Jacobson Toyota to all new shoppers and special appreciation for Edwin .... More
Review of the Fabulous Robert Branch Words can't describe how great Robert was to me at the dealership. He kept me up to speed, listened to what I needed and got me the car that I wanted Words can't describe how great Robert was to me at the dealership. He kept me up to speed, listened to what I needed and got me the car that I wanted. He allowed me to lead and didn't try to sell me something I didn't want or need. I could never thank him enough for being so kind and patient with me. I'd buy another car from him anytime and I've already told friends to go to Mark Jacobson to see him. Thanks so much, Robert for everything. I really do appreciate it. You're the best! More
Myron Frazier I had a fantastic experience! I recently purchased a 2009 Toyota Camry and Myron Frazier helped me with the process. He was amazing and I highly recom I had a fantastic experience! I recently purchased a 2009 Toyota Camry and Myron Frazier helped me with the process. He was amazing and I highly recommend him. Thanks. Best, Kwabena Keene More
Great place to purchase a vehicle! I just purchased my second vehicle from Mark Jacobson Toyota. This dealer provides exceptional customer service from start to finish. The entire sales I just purchased my second vehicle from Mark Jacobson Toyota. This dealer provides exceptional customer service from start to finish. The entire sales staff are friendly, knowledgeable and helpful, with absolutely no pressure to buy. Frank Adams is second to none. Frank has earned all of my business. He takes care of his customers before AND AFTER the sale. I wouldn't go anywhere else! More
Thanks Barbara and Kim I came to mark Jacobson reluctantly because its so far from my home. At first I was uncertain about how my experience would be. I thought of going to I came to mark Jacobson reluctantly because its so far from my home. At first I was uncertain about how my experience would be. I thought of going to a dealership in my area..I was going to leave until barbara took over. She was so helpful, kind, and sincere in her interest in making my new car buying experience a good one. Then Kim came into the picture and negotiated a satisfying deal. I'm on my way to owning a beautiful new corolla, More
Great buying experience with Mark Eskew I just purchased a car at Mark Jacobson Toyota - at their new dealership next to the Family Fare on 15-501 - and had a great experience. Mark Eskew w I just purchased a car at Mark Jacobson Toyota - at their new dealership next to the Family Fare on 15-501 - and had a great experience. Mark Eskew was my sales person and I found him to be very helpful and honest and feel like he got me a GREAT deal on the car I purchased. Overall, this was a wonderful buying experience and I will definitely be buying my next car with Mark or with Robert Branch. More
Great Dealer I will purchase from this dealer in the future. It was a great experience from my great salesman to the sales manager and service department. They are I will purchase from this dealer in the future. It was a great experience from my great salesman to the sales manager and service department. They are the best example of how a dealership should be!!!!! More
So glad I went to Mark Jacobson!!! I was so upset about needing a new car! I had not had a car payment in 5 years!! Edwin made me feel relaxed and we did a lot of laughing! I left th I was so upset about needing a new car! I had not had a car payment in 5 years!! Edwin made me feel relaxed and we did a lot of laughing! I left there so happy & glad I found you!! More
Sales consultant Alex is an awesome salesman and person!! He is respectful, reliable,very helpful, and most importantly he looks out for the best interest of the custo Alex is an awesome salesman and person!! He is respectful, reliable,very helpful, and most importantly he looks out for the best interest of the customer! More
Second purchase here - just as great as the first We bought our first vehicle in 2007 (FJ Cruiser) from Mark Jacobson and worked with Ian. He was a fellow FJ owner and absolutely great to work with. W We bought our first vehicle in 2007 (FJ Cruiser) from Mark Jacobson and worked with Ian. He was a fellow FJ owner and absolutely great to work with. When it came time to purchase another vehicle in April 2014 (not trading the FJ!), we had considered other brands but nothing felt right. We went to Mark Jacobson to look at the Highlander and 4Runner, and we immediately felt at home again in a Toyota. We asked for Ian again, because we knew what a great experience we'd had before. His knowledge is SO extensive, and he did a great job explaining the pros and cons of both vehicles to me, knowing we have a toddler and knowing what we liked about the FJ. We were always very at ease with Ian, and we are so appreciative of his help and incredible customer service - plus, he is just really nice. He has kept in touch with us afterwards to make sure everything went well, and he even called to wish me a happy birthday. As for the dealership, everybody there was polite and greeted us and our son while we were there. Tay helped us through the paperwork for both of our purchases, and she was also very nice, as well as quick and efficient with everything. Next time we have to make a purchase, we know we don't have to waste any time looking anywhere else - we'll be in another Toyota, and we'll be coming here (hopefully Ian will still be here too!). More