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Mark Jacobson Toyota

Durham, NC

4.8
2,539 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,539 reviews

July 13, 2014

Go see ian Edgington1 Ian Edgington is a wonderful salesman. He was very knowledgeable and friendly, making for a very pleasurable buying experience. Even after making my More

by tmoore4113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Edgington, Tay Page
Jul 14, 2014 -

Mark Jacobson Toyota responded

We always fight for our customers! Thanks for taking the time to write this review, tmoore4113! Enjoy your new vehicle and please let us know if we can do anything going forward! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 11, 2014

New Prius C. Thanks Chris Johnson One of the better dealer experiences I've ever had and my first buy outside of Honda. Chris went above and beyond to answer all my questions and meet More

by ehondos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Jul 14, 2014 -

Mark Jacobson Toyota responded

Welcome to team Toyota, Ehondos! We know you'll be very happy. We strive to be the best, thank you for letting us know how pleased you are! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 08, 2014

Mark Eskew is the BEST! Mark made it fun and easy to ride off in my new Toyota Corolla!! He has great customer service skills and a pleasing personality. He wasn't pushy or f More

by EaglePride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Jul 08, 2014 -

Mark Jacobson Toyota responded

Fun and easy, just the way we like it! Great to hear how well Mark made your car buying experience! Thank you for for taking the time to write this review and don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 05, 2014

Merry Happy! I called Mark Jacobson Toyota Sat. June 28th to ask about any deals. Chris Johnson came to the phone and asked me how he could help. He told me that More

by merrjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson and Emory Parsons
Jul 08, 2014 -

Mark Jacobson Toyota responded

You rock, Merrjane! Great to hear you took your time and were able to compare the two models, we think you made a great choice! Enjoy your new Camry and please come back and see us again soon! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 02, 2014

Flew from Maryland It was easy working with Mark Askew over the phone. The service in person was even better, Incredible experience all around at Mark Jacobson dealersh More

by AnnapolisJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark Askew
Jul 08, 2014 -

Mark Jacobson Toyota responded

Thank you for making the trip to our dealership! It sounds like it was well worth it! We'll be sure to show Mary your review, she'll be happy to hear of your kind words. Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

June 28, 2014

Terrific salesman. Mario Love was wonderful. I had to buy a new car immediately to drive across country for a family crisis. I was exhausted and stressed, but he was c More

by dfrega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario love, Tay Page
Jun 30, 2014 -

Mark Jacobson Toyota responded

Glad we could make your trip a little easier, Dfrega. Thank you for trusting us with your purchase and don't hesitate to let us know if you need anything going forward. Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

June 28, 2014

Review Great experience. Luke and Edwin were friendly and knowledgeable. Both made buying process as easy as possible. Drove out the door in just a couple More

by 2014AvalonBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin, Luke
Jun 30, 2014 -

Mark Jacobson Toyota responded

Thank you for taking the time to review your experience, 2014AvalonBuyer! It sounds like Luke and Edwin did an excellent job, they'll be thrilled to hear of your kind words. Welcome to the Mark Jacobson Family! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

June 27, 2014

The rarest Corolla on the lot. 25 words just aren't enough to explain how awesome Mario D. Loves passion for his customers are, yet alone the services offered from Toyota. More

by pnewby08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario D. Love, Doug Hanenberg, Tay Page
Jun 30, 2014 -

Mark Jacobson Toyota responded

Thank you for the kind words, Pnewby08! You made a great choice and it was a pleasure working with you. Don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

June 23, 2014

Painless! This was my first time buying a new car, Chris Johnson made the experience of buying my perfect Corolla painless and memorable! From start to finish More

by Malissa777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
Jun 25, 2014 -

Mark Jacobson Toyota responded

Thanks for the feedback, Malissa777! It was a pleasure working with you, it sounds like Chris did an excellent job! Please don't hesitate to contact us if you need anything going forward. Have a great day! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

June 23, 2014

Thank you Mario Love for your great service I visited Marc Jacobson Toyota just to see what sales that and ended up buying Toyota Camry. Mario Love was incredibly knowledgeable and helped me pic More

by rgmswia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Love
Jun 25, 2014 -

Mark Jacobson Toyota responded

Funny how that happens, rgmswia! Congrats on the big purchase, you made a great choice. Don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

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