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Mark Jacobson Toyota

Durham, NC

4.8
2,539 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

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Showing 2,539 reviews

July 29, 2014

Wonderful car buying experience! I went to Mark Jacobson Toyota some years ago when car shopping and was glad to have returned when I recently purchased my new corolla. The staff was More

by deansm07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koestner
Jul 31, 2014 -

Mark Jacobson Toyota responded

Great to hear, deansm07! Thank you for your trust, it was a pleasure working with you! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 28, 2014

New RAV4 , thanks Rob Gunter was very professional and patient , we hand a very nice and great experience with him , also the Mark Jacobson toyota . Very friendly compa More

by Pearl white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hanenberg
Jul 31, 2014 -

Mark Jacobson Toyota responded

It was our pleasure, Pearl! Thanks for sharing and please let us know if you need anything going forward! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 25, 2014

student Well, where do I began. First off this has by far been the best dealer experience I've had in my years of living. I walked through the doors of Mark More

by jsmith12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi
Jul 31, 2014 -

Mark Jacobson Toyota responded

That's how it works sometimes, Jsmith! The new models are great and you're not the first to leave in a new vehicle when it wasn't the plan. You made a great choice! Don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 24, 2014

2nd lease vehicle I was hesitant in leasing a vehicle. Mark Jacobson Toyota created an environment of trust with their employees. Edwin Caldwell took over from my fi More

by njalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Caldwell
Jul 31, 2014 -

Mark Jacobson Toyota responded

Thank you for trusting us with your business, Nancy! Your experience is exactly what we strive for, please don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 22, 2014

Helpful Salesman Ramzi Alshamali was very helpful in our purchase of a vehicle. He answered all our questions and got us just what we wanted. Great service... More

by o_furges74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramzi Alshamali
Jul 31, 2014 -

Mark Jacobson Toyota responded

Thank you, o_furges74! We appreciate you taking the time to leave this review! We'll let Razmi know, he'll be thrilled! Come back and see us again soon! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 22, 2014

Just Purchased a new Toyota Highlander We had a great experience with Rob Gunter. He was professional and gave us a great price. We ordered the car and it actually arrived early. We would More

by lastwonder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gunter
Jul 31, 2014 -

Mark Jacobson Toyota responded

Wonderful to hear, lastwonder! Sounds like Rob did a great job! Thank you! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 15, 2014

Purchased a mew Camry Great experience... Rob was very helpful to find the right car and color... the car was priced just right... Will buy again from this dealer... More

by rsafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gunter
Jul 17, 2014 -

Mark Jacobson Toyota responded

Sounds like you were matched with the perfect vehicle, rsafi! Great feeling, huh? We're very pleased to hear how well your purchase went, please check in with us soon and let us know how everything is going with the new Camry! You made a great choice! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 14, 2014

Excellent experience I had a great experience at Mark Jacobson Toyota. At first I was going to order a truck but I found the one I wanted in the showroom first. Jay Bazoob More

by Elliott9edodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband
Jul 14, 2014 -

Mark Jacobson Toyota responded

Thank you, Elliott9edodge! It was a pleasure working with you, you made a great choice! Don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 14, 2014

Drew Fergus was fantastic! I had gone to another dealership the day before I went to Mark Jacobson Toyota and left to wander around for about half an hour with no offer of assis More

by lillie_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Fergus
Jul 17, 2014 -

Mark Jacobson Toyota responded

Thanks for describing your stress-free visit, lillie_b! Glad to hear you'll be working with us in the future! Please don't ever hesitate to let us know if we can do anything going forward! Thanks, lillie! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 14, 2014

Recent Lease of New 2014 Rav4 This is the seventh vehicle that my husband and I have purchased or leased from Mark Jacobson Toyota. If have returned each time because of the high More

by mlsmith55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Eddington
Jul 17, 2014 -

Mark Jacobson Toyota responded

Great to hear, mlsmith55! Thanks for taking the time to share your experience with us! We'll be sure to show this to Ian, he'll be thrilled to see it! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

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