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Mark Jacobson Toyota
Durham, NC
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Great experience! We decided to use Costco to purchase my husband's new car and were matched with Mark Jacobson. Within 15 minutes I received a call from Tom Coffey in We decided to use Costco to purchase my husband's new car and were matched with Mark Jacobson. Within 15 minutes I received a call from Tom Coffey inviting us to visit to takea look at what they had available. My husband wanted to replace his 2001 highlander limited with another. There were two available and one was just right. Tom shepherded us through the purchasing process, Emery through the financing. We left with a beautiful new Highlander! It was an easy, stress free process. More
Girl power! Just leased 2 vehicles. General manager, Doug, and sales rep, Barbara, were both extremely helpful in showing us different vehicles, and determining t Just leased 2 vehicles. General manager, Doug, and sales rep, Barbara, were both extremely helpful in showing us different vehicles, and determining the best deal for our needs! More
citizen Jay is a superb professional at Mark Jacobson Toyota. He made buying a new car a seamless, enjoyable process. Never applied pressure. I highly recomme Jay is a superb professional at Mark Jacobson Toyota. He made buying a new car a seamless, enjoyable process. Never applied pressure. I highly recommend Jay. More
Great I had no intentions of purchasing a vehicle. I originally went to look at the inventory and i saw a pretty blue 2013 Toyota Corolla. It was a great pr I had no intentions of purchasing a vehicle. I originally went to look at the inventory and i saw a pretty blue 2013 Toyota Corolla. It was a great price. Claudio Acevado was very nice and helpful throughout the entire process. His communication back and forth was also exceptional. Claudio gave me a great deal and I am very satisfied with my purchase. I would recommend Claudio to anyone More
Great Job Randy has been my service advisor for four years and he has been outstanding! I would not go anywhere else unless he left! Way to "rock Randy"!!! Randy has been my service advisor for four years and he has been outstanding! I would not go anywhere else unless he left! Way to "rock Randy"!!! More
The best service ever Mr Pietri gave me the best service I ever had while buying a car. He was not pushy and even helped me with getting my insurance lower. I want to thank Mr Pietri gave me the best service I ever had while buying a car. He was not pushy and even helped me with getting my insurance lower. I want to thank him and Mark Jacobson. I will tell all my friends. Once again thank you. More
Ask for Barbara Decatur! We bought our first Camry last October. Barbara was our sales person, and it was such a great experience that when we wanted to buy a second car for We bought our first Camry last October. Barbara was our sales person, and it was such a great experience that when we wanted to buy a second car for our family we went straight to Barbara again. The paperwork was explained well by Tay, and she got us through it as quickly as possible. Just a great all round experience. More
Great 2014 RAV4 Buying Experience We decided that it was time to rade in our 2006 RAV4 for a new model. Since we had such great experience with that car and the Toyota service, we vis We decided that it was time to rade in our 2006 RAV4 for a new model. Since we had such great experience with that car and the Toyota service, we visited our local dealer, Mark Jacobson Toyota. Mike Koestner showed us the new models and answered some questions we had. He was polite and knowledgeable and didn't pressure us. We returned the next day and made a deal with him to purchase the car. Our experience was great. We drove off a short time later in our new RAV4 which we enjoy driving. If you need a good salesperson, ask for Mike. More
Just bought my second Sienna at Mark Jacobson After having my old Previa repaired at Mark Jacobson, when it was time to replace it, we went to MJ because we knew the service department so outstand After having my old Previa repaired at Mark Jacobson, when it was time to replace it, we went to MJ because we knew the service department so outstanding. We'd just been to a dealership of another brand across town and left dissatisfied, but when we got to Mark Jacobson, we knew we were in the right place. Tay Page had us drive a Sienna and said the van would speak for itself. No pressure- just confidence that the vehicle would sell itself. It did. Now I've returned to MK for another Sienna. This time Barbara Decatur helped us find the right van and the right deal, and now Tay is doing her magic with finance at the dealership. As a woman, it's terrific having no pressure, having your questions answered without condescension, and the dealership is always a nice experience. How many times do women say that about car dealerships or service departments? More
Alex Dias and Mark Jacobson...how refreshing! I thought it was time to write a review for Mark Jacobson Toyota and especially our salesman, Alex Dias. I just completed another transaction wit I thought it was time to write a review for Mark Jacobson Toyota and especially our salesman, Alex Dias. I just completed another transaction with Alex, this makes my third. I have purchased a New Toyota RAV4 for my wife, assisted my mother in buying a New Toyota Corolla and just purchased a Used Subaru Forester from the MJ Used lot. Alex has assisted me phenomenally each and every time. It is safe to say I am not the easiest customer to deal with. I know what I want and have a good idea of what it will take to earn my business. Alex does a very good job rolling with the process and making me feel in the end that I got what I wanted. Sometimes that is all a salesman needs to do. Alex is very polite, easy to talk to and generally just a friendly person. I have no issue recommending Alex and/or Mark Jacobson in the future. They are serious about selling cars and if given a chance will make a deal happen. Keep up the good work. More