Back

Mark Jacobson Toyota

Durham, NC

4.8
2,539 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

Directions

By Type

Showing 2,539 reviews

August 14, 2014

Great experience! We decided to use Costco to purchase my husband's new car and were matched with Mark Jacobson. Within 15 minutes I received a call from Tom Coffey in More

by Jptorrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coffey
Aug 18, 2014 -

Mark Jacobson Toyota responded

Thank you for giving us the chance to earn your business. The new Highlander is an amazing vehicle, great to hear how pleased you are! Don't be a stranger, Doug Hanenberg General Manager - Mark Jacobson Toyota

August 09, 2014

Girl power! Just leased 2 vehicles. General manager, Doug, and sales rep, Barbara, were both extremely helpful in showing us different vehicles, and determining t More

by Wvavrousek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Doug Hanenberg
Aug 11, 2014 -

Mark Jacobson Toyota responded

It was great working with you! Thank you again for trusting us with your big decision, it means a lot to everyone here at MJT! Please let me know if I can do anything more to help! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

August 07, 2014

citizen Jay is a superb professional at Mark Jacobson Toyota. He made buying a new car a seamless, enjoyable process. Never applied pressure. I highly recomme More

by janemcneer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bazooband
Aug 11, 2014 -

Mark Jacobson Toyota responded

Thank you, Jane! Jay will be thrilled to hear it! We appreciate you taking the time to share your experience with us! Don't be a stranger. Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

August 05, 2014

Great I had no intentions of purchasing a vehicle. I originally went to look at the inventory and i saw a pretty blue 2013 Toyota Corolla. It was a great pr More

by sdvenable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Acavedo
Aug 06, 2014 -

Mark Jacobson Toyota responded

Appreciate the kind words, sdvenable! Sounds like Claudio went above and behind, something we stress to all of our sales team. We'll be sure to show him this review, he'll be thrilled to see it. Please don't hesitate to let us know if you need anything, we're here! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

August 01, 2014

Great Job Randy has been my service advisor for four years and he has been outstanding! I would not go anywhere else unless he left! Way to "rock Randy"!!! More

by Tanya980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pettiford
Aug 06, 2014 -

Mark Jacobson Toyota responded

We appreciate your loyalty, Tanya! It sounds like Randy has treated your vehicle with great care over the years, we look forward to helping you in the future! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

August 01, 2014

The best service ever Mr Pietri gave me the best service I ever had while buying a car. He was not pushy and even helped me with getting my insurance lower. I want to thank More

by stevecccc927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pietri
Aug 06, 2014 -

Mark Jacobson Toyota responded

Great to hear, Steve! We appreciate the kind words regarding your visit. Stories like this let us know we've succeeded. Have a great day! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 30, 2014

Ask for Barbara Decatur! We bought our first Camry last October. Barbara was our sales person, and it was such a great experience that when we wanted to buy a second car for More

by Camry#22014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur, Tay Page
Jul 31, 2014 -

Mark Jacobson Toyota responded

Thank you for your loyalty, Camry! It's always great to see a familiar face, it sounds like you have a great looking driveway! Please let us know if you need anything going forward, you know where to find us! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 30, 2014

Great 2014 RAV4 Buying Experience We decided that it was time to rade in our 2006 RAV4 for a new model. Since we had such great experience with that car and the Toyota service, we vis More

by ralehner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koestner
Jul 31, 2014 -

Mark Jacobson Toyota responded

Thank you, Ralehner! Sounds like your experience was quick and enjoyable, just what we like to hear. Enjoy your new RAV4! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 30, 2014

Just bought my second Sienna at Mark Jacobson After having my old Previa repaired at Mark Jacobson, when it was time to replace it, we went to MJ because we knew the service department so outstand More

by GreyhoundGal
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Decatur, Tay Page
Aug 06, 2014 -

Mark Jacobson Toyota responded

Thank you, GreyhoundGal! It sounds like Tay did a wonderful job in showing you the Sienna. It is a really great vehicle. Please let us know if we can do anything going forward. Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

July 29, 2014

Alex Dias and Mark Jacobson...how refreshing! I thought it was time to write a review for Mark Jacobson Toyota and especially our salesman, Alex Dias. I just completed another transaction wit More

by jmaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Dias
Jul 31, 2014 -

Mark Jacobson Toyota responded

Thank for the kind words, jmaven! It's great to hear how well you were treated! Alex is one of our best and it sounds like he did great work! Welcome to the Mark Jacobson Family! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

...
228
...