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Mark Jacobson Toyota
Durham, NC
2,539 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,539 reviews
September 13, 2014
Frank Adams is the Man!! I've bought 2 cars from Frank Adams. He is such a good salesman. He goes out of his way to make sure your questions are answered and does his best I've bought 2 cars from Frank Adams. He is such a good salesman. He goes out of his way to make sure your questions are answered and does his best to make sure your experience is the best it can be. I always recommend Frank for anyone who is looking for a car. He is the BEST! More
by JanP1009
Employees Worked With
Frank Adams
September 13, 2014
New car purchase Mario Love was one of the kindest & patient salesperson I've had an opportunity to do business with. I really appreciate the fact that he wasn't push Mario Love was one of the kindest & patient salesperson I've had an opportunity to do business with. I really appreciate the fact that he wasn't pushy, but consistently followed-up with me via email and phone calls. Buying a car is a major financial decision to make, and I have never liked feeling pressured to quickly make a decision. Because of Mario, my car buying experience exceeded my expectations. More
by gwencaston()
Employees Worked With
Frank Barnet
September 12, 2014
The worst This dealership completely dropped the ball after we exchanged money. The service was slow and discourteous. Customer service was poor. We felt comple This dealership completely dropped the ball after we exchanged money. The service was slow and discourteous. Customer service was poor. We felt completely ignored and uncared for, even more so after we voiced our concerns. We do not recommend this dealership. More
by CarolinaCar557
Employees Worked With
Doug Hanenberg
September 10, 2014
Excellent Customer Service! Frank did a fantastic job in helping us. He even picked us up across the street after we shops the competitors lot. Overall our experience was fantast Frank did a fantastic job in helping us. He even picked us up across the street after we shops the competitors lot. Overall our experience was fantastic and I will recommend friends to Frank and MJ's in the future. More
by dwparnell
Employees Worked With
Frank Adams
September 09, 2014
Customer Very pleasant experience. Everyone was very professional. I would definitely return for another purchase. And I would recommend anyone to come to this Very pleasant experience. Everyone was very professional. I would definitely return for another purchase. And I would recommend anyone to come to this auto dealership. More
by lucychavis
Employees Worked With
Frank Adams
September 08, 2014
great experience I walk in not thinking I could afford another car but I was wrong..Great customer service! I would recommend anyone to come to this dealer. I walk in not thinking I could afford another car but I was wrong..Great customer service! I would recommend anyone to come to this dealer. More
by tj89
Employees Worked With
ramzi alshamali
September 06, 2014
Great experience buying a Rav4 Greg Todloski did a wonderful job helping us buy a Rav4 at Mark Jacobson. He was patient, very thoughtful, and never pressured us. He reminded us of m Greg Todloski did a wonderful job helping us buy a Rav4 at Mark Jacobson. He was patient, very thoughtful, and never pressured us. He reminded us of many things we would have otherwise forgotten (like the title). We will definitely go to Mark Jacobson for our next car purchase, and we are very appreciative of Greg Todloski! More
by Rametap
Employees Worked With
Greg Todloski
September 06, 2014
Swagger wagon (Sienna) Greg Todloski was very helpful while we shopped for our new van. We used the Costco program and he was very prepared when we arrived. He took the time Greg Todloski was very helpful while we shopped for our new van. We used the Costco program and he was very prepared when we arrived. He took the time to listen to what we wanted and was very patient with our 2 year old. . He was also quick to call us back. He made the buying process very easy. More
by vanguy1
Employees Worked With
Greg Todloski
September 05, 2014
Happy car buying experience I had a great experience buying a car at Mark Jacobson Toyota. My husband and I did not want to be strung along like they do in many dealerships and w I had a great experience buying a car at Mark Jacobson Toyota. My husband and I did not want to be strung along like they do in many dealerships and we just wanted a good deal on the car we wanted. Mario realized we were in a time crunch and worked with us in person, on the phone and by email to answer any questions we had and to attend to our concerns. He matched the offer we had and when the color of the car we wanted was not available at this dealership, he and the sales manager gave us extra incentives for another car here. If there were any issues, he did his best to address them. I would definitely recommend Mario as a knowledgeable, attentive and no-pressure salesperson. More
by azlazh
Employees Worked With
Mario Love
September 04, 2014
Outstanding Experience at MJT I was in the market for Rav4 XLE model and after going to different dealerships, Mark Jacobson Toyota was the best! My sales associate, Chris Johnson I was in the market for Rav4 XLE model and after going to different dealerships, Mark Jacobson Toyota was the best! My sales associate, Chris Johnson, was wonderful, patient, and willing to help. He was able to help me find out exactly what I was looking for and I was happy to walk out an amazing, new vehicle! They gave me a great deal on my trade in and a great price on my new car! I highly recommend Chris Johnson and Mark Jacobson Toyota! More
by aecleaves
Employees Worked With
Chris Johnson
