Back

Mark Jacobson Toyota

Durham, NC

4.8
2,539 Reviews

4516 Durham-Chapel Hill Blvd

Durham, NC

27707

Directions

By Type

Showing 2,539 reviews

September 24, 2014

I'll never go anywhere else. Don't waste your time with other dealers like I did. If you want an unparalleled buying experience, ask for Carl Claiborne. He gave me such impeccab More

by andrea mckinley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Polino, John Lau, Frank Barnet
Sep 30, 2014 -

Mark Jacobson Toyota responded

Thank you for the very kind words, Andrea! Enjoy your new vehicle, glad we could accommodate all of your needs! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 23, 2014

Great Deal on a Beautiful Toyota Camry! I walked in with intensions of pricing a vehicle that iIwould later purchase. I'm currently in college and very careful with my expenses. A nice sales More

by swalker1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Sep 30, 2014 -

Mark Jacobson Toyota responded

Great to hear, swalker1201! Thank you for coming to us for your big purchase, please let us know if you need anything going forward and good luck in your studies! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 22, 2014

new car My buying experience was awesome and amazing...what a wonderful group of people...Thanks for making my buying experience so pleasant...I love my new c More

by lisa.g.watson.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Koestner
Sep 22, 2014 -

Mark Jacobson Toyota responded

Thanks for sharing, Lisa! Enjoy your new Camry and stop by soon to let us know how things are going! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 22, 2014

Every so Easy Walked in with no intension of buying a new car, but my salesman John was every so easy to talk too. He made experience fun and exciting yet professi More

by hwatson27610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Falaghan
Sep 30, 2014 -

Mark Jacobson Toyota responded

Two is better than one! Thank you for taking the time to leave this raving review! We really appreciate you trusting us with your business and we look forward to working with you for years to come! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 21, 2014

New Car Purchase My wife and I purchased a 2014 Avalon XLE Premium and the experience was great thanks to our salesman Paul Graham. Paul was very helpful in every way, More

by RwillC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hanenberg
Sep 22, 2014 -

Mark Jacobson Toyota responded

It was great working with you too! You certainly made a great choice in the 2014 Avalon, it's one of the best vehicles on the market inside and out! Don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 20, 2014

Great experience Jay was awesome. He made the selection of a new car straightforward, he provided all the facts I needed. He helped me to allow me to make my decis More

by eem211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 22, 2014 -

Mark Jacobson Toyota responded

Thank you, eem211! Great to hear Jay was able to give you all the information you wanted. We value a thorough approach and giving the customer every option. Thank you for taking the time to review your experience and come back and see us again soon! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 19, 2014

Awesome " Wesley Washington & Darrius McCarty Awesome Team at Mark Jacobson. When I arrived upon the lot. I met Wesley. From then on it was a GREAT experience with these guys. More

by BurnetteMJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Washington / Darrius McCarty
Sep 19, 2014 -

Mark Jacobson Toyota responded

Very kind, Burnette! Thank for trusting us with your purchase, it means a lot! Enjoy your new vehicle and don't be a stranger! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 17, 2014

Great experience! Claudio did a great job! This was our second vehicle purchased at this dealership and would gladly purchase another one in the future, if need be. More

by KimRobins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Acevedo
Sep 19, 2014 -

Mark Jacobson Toyota responded

Thank you, Kim. Look forward to many years working with you, enjoy! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 16, 2014

mark eskew Mark Eskew was a very friendly and patient salesman. he made sure our questions was answered. He didn't pressure us. We think he is an asset to your More

by peggy thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Eskew
Sep 19, 2014 -

Mark Jacobson Toyota responded

Very kind of you to share, Kim! Claudio will be thrilled to see this review! Enjoy your new vehicle and please let us know if you need anything in the future, we're here! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

September 15, 2014

Ian Edgington gets an A plus !!!!!! Ian Edgington was extremely helpful & very knowledgeable of the available merchandise---- Mr. Edgington went above & beyond to do everything he coul More

by Susan Arnold
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ian Edgington
Sep 19, 2014 -

Mark Jacobson Toyota responded

You're the best, Susan! Ian is one of our best, it's great to hear you think so too! We'll be here whenever you need us! Best regards, Doug Hanenberg General Manager - Mark Jacobson Toyota

...
224
...