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Mark Jacobson Toyota
Durham, NC
2,567 Reviews
Mark Jacobson Toyota of Durham offers 3 big showrooms of new Toyota and used cars near Raleigh. Ask about our free $25 Gift Card with Test Drive. We are conveniently located in south Durham just minutes north of I-40 at Exit 270 (15-501). Take a short drive and enjoy our huge selection, low internet pricing, and outstanding customer service!
Here are just a few of the differences that set Mark Jacobson Toyota apart from other car dealerships in the area.
- All new vehicles sold by Mark Jacobson Toyota come with a Lifetime Powertrain Warranty. This lifetime limited non-factory warranty is good for unlimited time, and unlimited miles at participating dealers nationwide. And unlike other dealers' programs, servicing your car at other facilities will not void the Mark Jacobson Lifetime Warranty!
- We offer a 3-Day Money Back Guarantee on all pre-owned vehicles we sell.
- We provide truck maintenance and repairs.
- We have our own Durham Body Shop to help you with collision repairs
- We offer diagnostic testing and state inspections.
- We have a fully stocked Toyota parts and truck accessories facility.
- We have a professional finance department to help you arrange car loans and leases that fit your budget.
- Our truck center staff is friendly, knowledgeable and enthusiastic.
We know that prospective customers are extremely well educated when researching their next vehicle. Mark Jacobson Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Visit us soon at 4516 Durham Chapel Hill Blvd. in Durham and see why Mark Jacobson Toyota has become the preferred dealer for Carrboro, Chapel Hill, Durham, Graham, Raleigh, Fayetteville, Cary, Apex and Wake Forest car-shoppers. Ready to set up a test drive? Please call us toll-free at 1-800-643-6236.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,567 reviews
September 06, 2025
On Friday August 29 my 2019 Prius was on an accident. On Wenesday of the nect week I learned it was totaled so I tunrned MJ TOyota to find a new one. I started out searching online that night with the he On Wenesday of the nect week I learned it was totaled so I tunrned MJ TOyota to find a new one. I started out searching online that night with the help of their excellent chat bot. The next morning I had a call from the dealership with an appointment Devin who helped me through the process. It did take almost 3 hours but at the end he helped me return my rental car and I drove home in my beautiful 2026 Prius LE. Sadly the founder of the dealership is no longer with us but it conyinrs to provde excellent service. More
by Math geek
Employees Worked With
Devin Gunter
September 04, 2025
This was my very first time going through the leasing process, and Nico truly made it such a smooth experience. He walked me through everything step by step, helped me navigate all of my options, and ans process, and Nico truly made it such a smooth experience. He walked me through everything step by step, helped me navigate all of my options, and answered every single one of my (many!) questions with patience and respect. He was super welcoming to me and my family, and really took the time to make sure we felt comfortable and informed. On top of that, he worked hard to get me the deal I needed and never made me feel pressured. I couldn’t have asked for a better experience — if you’re leasing or buying, definitely ask for Nico! More
by Dounya
Employees Worked With
Nico Childs-Allen
August 25, 2025
My salesperson Zack was very helpful. He was /is responsive to my concerns. I feel confident he would help me with any technology issues I may have. He was /is responsive to my concerns. I feel confident he would help me with any technology issues I may have. More
by Mira Piplani
Employees Worked With
Zach
August 16, 2025
Miguel is amazing as is the entire crew at Mark Jacobson Toyota is Durham. This is my 3rd purchase of a pre-owned vehicle in the past 2 decades and 2nd purchase experience with Jose "Miguel" Santizo. He eve Toyota is Durham. This is my 3rd purchase of a pre-owned vehicle in the past 2 decades and 2nd purchase experience with Jose "Miguel" Santizo. He even recognized me from 4 yrs ago when I pulled up. So, like me, make this your first stop if you are considering a vehicle (new or preowned)!🥳 More
by Lldavis
Employees Worked With
Jose Miguel Santizo
August 12, 2025
I visited the Durham Mark Jacobson Toyota dealership this past week. I was interested in learning more about the Highlander and other models offered. Aeris Hauser greeted me at the door and we began to chat past week. I was interested in learning more about the Highlander and other models offered. Aeris Hauser greeted me at the door and we began to chat about a few cars that I had been interested in. She was very knowledgeable about every model and helped to confirm that the Highlander would be best suited for my family’s needs. I enjoyed the experience at every level during the process of purchasing my vehicle. I would absolutely recommend this dealership to anyone interested in purchasing a new or preowned Toyota. More
by Swind2800
Employees Worked With
Aeris Hauser
August 07, 2025
Great experience here , made car buying experience very comfortable and hassle free. Would highly recommend Mark Jacobsen Toyota. Langston Hines was a pleasure to work with. comfortable and hassle free. Would highly recommend Mark Jacobsen Toyota. Langston Hines was a pleasure to work with. More
by timothy.c.dolan
Employees Worked With
Langston Hines
August 06, 2025
We had the best experience working with Aeris ! ! This was my first experience buying a car from a dealership. I was a bit nervous going into it because I had heard stories about sales people. But s ! This was my first experience buying a car from a dealership. I was a bit nervous going into it because I had heard stories about sales people. But she made the whole process from beginning to end a joy! I am very happy with my 2025 RAV4. And one day if my husband decides to upgrade his 96 Toyota Camry, we will be coming back to work with her again!. More
by Sophiarose1812
Employees Worked With
Aeris
August 04, 2025
I had a bad experience with promises from this Dealership. I have tried to contract them numerous times and always told that someone would get back to me. I am a member of the Military and trying Dealership. I have tried to contract them numerous times and always told that someone would get back to me. I am a member of the Military and trying to provide the dealership every opportunity to handle this professionally before I provide all details to the public. Consumers should not be treated this way when there are many choices on where we can spend our funds. More
by optimistic1906
Employees Worked With
Devin S.
