Mark Christopher Auto Center - Service Center

Service met my expectations My car was due for oil change and service, There were a couple of other issues that needed to be resolved. All work was completed. The car was not was My car was due for oil change and service, There were a couple of other issues that needed to be resolved. All work was completed. The car was not washed as first indicated when I dropped it off. More

Quick and fast I liked how quickly they serviced my silverado, they checked out everything and topped off all the fluids, rotated my tires then washed it, love the s I liked how quickly they serviced my silverado, they checked out everything and topped off all the fluids, rotated my tires then washed it, love the service More

Problem with touch screen CUE Unfortunately they had to keep my car overnight when we told them the screen was cracked n spastiic.. Very pleased with the results. Thank you Dolores Unfortunately they had to keep my car overnight when we told them the screen was cracked n spastiic.. Very pleased with the results. Thank you Dolores Johnson More

Service review I received excellent customer service. My car was ready at the time it was promised even though they were extremely busy with appointments and walkins I received excellent customer service. My car was ready at the time it was promised even though they were extremely busy with appointments and walkins. More

First service Dropped of my Malibu for the first service. The service advisor Ray Peter offered excellent service and great communication. Would definitely recomme Dropped of my Malibu for the first service. The service advisor Ray Peter offered excellent service and great communication. Would definitely recommend to all friends and family. More

3 times the charm at Mark Christopher Cadillac - finally I have had to bring my vehicle back to service for the exact same 3 reasons 3 times now. Finally everything appears to be resolved. I should NOT hav I have had to bring my vehicle back to service for the exact same 3 reasons 3 times now. Finally everything appears to be resolved. I should NOT have to bring the vehicle back this many times, especially when the technicians have heard / experienced the same issues that I brought it in for. More

excellent and on time they do what they say and over deliver. I have purchased multiple cars from MC in support of my business and they are my dealer of choice. they do what they say and over deliver. I have purchased multiple cars from MC in support of my business and they are my dealer of choice. More

Service I was explained the repairs and what parts were covered under my extended warranty and what would cost me out of pocket. I waited for my car. This was I was explained the repairs and what parts were covered under my extended warranty and what would cost me out of pocket. I waited for my car. This was my 2nd time to complete my service. The first day was last month I left my vehicle all day for a diagnostic check. A part needed to be ordered. When I made my appointment for yesterday they ordered the part to have it in stock. Not everything was covered under my extended warranty. I had to come back when I could budget the $500+ which was yesterday. More

Oil change Julie Escobar was very professional and kept me informed of the progress on my truck. Was out in an hour and a half and that’s only because I was an h Julie Escobar was very professional and kept me informed of the progress on my truck. Was out in an hour and a half and that’s only because I was an hour early. More

poor customer consideration I was told by the service tech the car would be done in an hour no longer than 1 and a half hours...I specifically asked are you sure...he said yes... I was told by the service tech the car would be done in an hour no longer than 1 and a half hours...I specifically asked are you sure...he said yes...it took over 3 hours every time I asked about it they said 20 more minutes if the service tech would have just taken the time to say sorry it is taking longer than expected I wouldn't have waited. I missed 2 appointments which cost me $ for not cancelling 24 hours ahead..inconsiderate.... I could have left and came back to pick up later...when car was ready I asked him up front why didn't you let me know you guaranteed me... he said "I was away from my desk" for three hours?...no excuse More