Mark Christopher Auto Center - Service Center
Ontario, CA
5,968 Reviews of Mark Christopher Auto Center - Service Center
Too long of a wait. Too many things going on at once. After a while I started to feel like I was being jerked around. Although I was willing to pay for all the recommendations mentioned, I was completely After a while I started to feel like I was being jerked around. Although I was willing to pay for all the recommendations mentioned, I was completely turned off by a response given by one of the workers More
Great service Service was great part took 3 weeks to arrive but that happens sometimes. Sam is great. Vehicle loaner program needs work I drive a 3500 sierra for a Service was great part took 3 weeks to arrive but that happens sometimes. Sam is great. Vehicle loaner program needs work I drive a 3500 sierra for a reason so getting an suv as a loaner is nice but doesn’t work for me. You need to get full size trucks in your loaner fleet. More
Service on my truck was fast Very Kind Service took me in right away as soon as I got there Also my truck is washed after the service was done and they drove my truck up to me a soon as the repairs are co in right away as soon as I got there Also my truck is washed after the service was done and they drove my truck up to me a soon as the repairs are complete. More
Great job Julie Escobar and her staff did a great job. I was told by car would be ready by 11am and I was ready early enough for me to enjoy the rest of my Satu Julie Escobar and her staff did a great job. I was told by car would be ready by 11am and I was ready early enough for me to enjoy the rest of my Saturday morning. More
Eco Bond Brought my truck in for the eco bond application. Mike made the experience easy and only took a few hours to apply. Even gave me a loaner to use while Brought my truck in for the eco bond application. Mike made the experience easy and only took a few hours to apply. Even gave me a loaner to use while they worked on it. More
Horrible attention to detail So my suv went in for a small simple scratch and get detailed, well after 2 weeks of having it I come to pick it up to only find more scratches on my So my suv went in for a small simple scratch and get detailed, well after 2 weeks of having it I come to pick it up to only find more scratches on my suv. To the point my 2019 has to now be repainted for a sec time. So here 2 weeks gone and there about to have it another 2 more weeks. Well fast forward a MONTH I just get my car back and we’ll wouldnt you know The scratches are fixed..but the detail on it was completely horrible and my interior it looks like they were just using my suv as a xxxx shuttle !! Now let’s see if they’ll make it right and I will write a final review. I’m supposed to here from there general manager about this issue and them having my suv for a MONTH and it still NOT correct I wish I can post these pictures to just show how sad my BRAND NEW 2019 suv looks like.... More
Julie was considerate and treated me great! Great dealership took care of me right away.. I went in at 7:00. She told me they have to order the part. The shuttle took me home and picked me up. Great dealership took care of me right away.. I went in at 7:00. She told me they have to order the part. The shuttle took me home and picked me up. Thank you! More
Happy customer Super friendly staff clean waiting area with coffee and cold water. Have been coming here since I bought my gmc and will keep on coming back. Also lov Super friendly staff clean waiting area with coffee and cold water. Have been coming here since I bought my gmc and will keep on coming back. Also love that they always make an effort to get me in the same day More
Easy, no stress Jackie was very professional and took care of my vehicles needs. I wasn't given any false information , and was also provided a loaner vehicle. Thank Jackie was very professional and took care of my vehicles needs. I wasn't given any false information , and was also provided a loaner vehicle. Thanks again More
“Efficiency” is the word I use to describe my experience. Each person that I spoke with was attentive to my interests regarding my auto. I was met at the service entrance and talked through the process in cl Each person that I spoke with was attentive to my interests regarding my auto. I was met at the service entrance and talked through the process in clear, understandable terms. More