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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,969 Reviews

5,969 Reviews of Mark Christopher Auto Center - Service Center

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June 02, 2019

Always go to Mark Christopher Service person was wonderful. Service taken care of promptly. Will return for next service. Only part I did not like was extra charge for tire rota More

by bruinlegs85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not recall her name in service
Jun 02, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 02, 2019

Nabu provided excellent service as always. Nabu was professional and courteous as he always is. The entire staff is always friendly and professional to include Dario and Dave. Whenever I bring More

by MARTINEZ2904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario, Dave
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Good customer service Very positive experience Very Helpful Good quality service and fast I would definitely recommend this place to anyone Is looking to repair their ve More

by SIERRAD909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2019 -

Mark Christopher Auto Center responded

Sierra, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Very professional Dave has always been very helpful when any issues arrive with my car. Not once gave I been disappointed with the service I have received. More

by cynalicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Responded to Recall Notice I appreciate the courteous service I received from Dario. He was inquisitive to my concerns to thoroughly understand the problem. I appreciate his f More

by longnosepaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Dario.
Jun 02, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Quick and Easy Dino made sure to notify me when my service schedule needed attention. He then made getting an appointment quick and effortless. The next day I walk More

by ANDY.ZWISSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo, Julie Escobar
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Problems Solved Had a thumping noise when turning and sometimes when just driving. It was a defective part, apparently they had been aware of this ongoing issue. Nev More

by skwhite22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Jun 02, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 01, 2019

Quick and easy The service employees were friendly and courteous. My vehicle was taken in immediately and the service was completed very quickly. The waiting room wa More

by cl_faulkner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray - service
Jun 02, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2019

No courtesy call I had an appointment at 2pm on 5/28/19. Upon checking in, I was told by Julie that “Mike” would call me when my vehicle was ready. 4 hours went by a More

by Troy Flores
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Julie
Jun 07, 2019 -

Mark Christopher Auto Center responded

Troy, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 31, 2019

Great service In mid 2015, I purchased a brand new Buick LaCrosse from Mark Christopher Auto Dealerships (Ontario,Ca). I’ve had my car routine maintenance perfor More

by michael.johnson.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Dave, Nabu and Dario. Buick/Cadillac service department
Jun 02, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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