Mark Christopher Auto Center - Service Center
Ontario, CA
5,969 Reviews of Mark Christopher Auto Center - Service Center
Always go to Mark Christopher Service person was wonderful. Service taken care of promptly. Will return for next service. Only part I did not like was extra charge for tire rota Service person was wonderful. Service taken care of promptly. Will return for next service. Only part I did not like was extra charge for tire rotation More
Nabu provided excellent service as always. Nabu was professional and courteous as he always is. The entire staff is always friendly and professional to include Dario and Dave. Whenever I bring Nabu was professional and courteous as he always is. The entire staff is always friendly and professional to include Dario and Dave. Whenever I bring my vehicle in I know it’s in good hands and any issues will be resolved. More
Good customer service Very positive experience Very Helpful Good quality service and fast I would definitely recommend this place to anyone Is looking to repair their ve Very positive experience Very Helpful Good quality service and fast I would definitely recommend this place to anyone Is looking to repair their vehicle and they even washed the car at the end More
Very professional Dave has always been very helpful when any issues arrive with my car. Not once gave I been disappointed with the service I have received. Dave has always been very helpful when any issues arrive with my car. Not once gave I been disappointed with the service I have received. More
Responded to Recall Notice I appreciate the courteous service I received from Dario. He was inquisitive to my concerns to thoroughly understand the problem. I appreciate his f I appreciate the courteous service I received from Dario. He was inquisitive to my concerns to thoroughly understand the problem. I appreciate his follow up with me when the service was completed to ensure I fully understood the resolution. More
Quick and Easy Dino made sure to notify me when my service schedule needed attention. He then made getting an appointment quick and effortless. The next day I walk Dino made sure to notify me when my service schedule needed attention. He then made getting an appointment quick and effortless. The next day I walked in and Julie was super friendly and made sure I got the service I needed. Since the first two oil changes and tire rotations were included with my purchase, I paid nothing out of pocket and left with a great experience. More
Problems Solved Had a thumping noise when turning and sometimes when just driving. It was a defective part, apparently they had been aware of this ongoing issue. Nev Had a thumping noise when turning and sometimes when just driving. It was a defective part, apparently they had been aware of this ongoing issue. Never heard if there was a recall or any notice. Also the left guard was loose. Everything is great now. More
Quick and easy The service employees were friendly and courteous. My vehicle was taken in immediately and the service was completed very quickly. The waiting room wa The service employees were friendly and courteous. My vehicle was taken in immediately and the service was completed very quickly. The waiting room was comfortable and the complementary coffee was great. More
No courtesy call I had an appointment at 2pm on 5/28/19. Upon checking in, I was told by Julie that “Mike” would call me when my vehicle was ready. 4 hours went by a I had an appointment at 2pm on 5/28/19. Upon checking in, I was told by Julie that “Mike” would call me when my vehicle was ready. 4 hours went by and nobody called me. When I called just after 6, I was told that everyone in service was gone for the day. The receptionist stated that she would try and determine that the service had been completed and whether my vehicle was ready to be picked up. More
Great service In mid 2015, I purchased a brand new Buick LaCrosse from Mark Christopher Auto Dealerships (Ontario,Ca). I’ve had my car routine maintenance perfor In mid 2015, I purchased a brand new Buick LaCrosse from Mark Christopher Auto Dealerships (Ontario,Ca). I’ve had my car routine maintenance performed at their Buick/Cadillac service department. The staff is very professional, courteous and attentive to customer’s needs. I’ve witnessed firsthand how customers concerns are addressed and remedy in a timely manner! People are too quick to rush to social media to air their grievances. If people would give a business an opportunity to satisfy their concerns, they’ll have more have afavorable outcome! Thanks Matt, Dave, Nabu and Dario for your professionalisms! Keep-up the good work. More