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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,969 Reviews

5,969 Reviews of Mark Christopher Auto Center - Service Center

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June 15, 2019

Oil Change in Record Time! I brought my car in for an oil change on a very busy day. They serviced my vehicle in record time-less than an hour. I was very pleased with Sandra’s More

by CHRIWALLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Jun 17, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 15, 2019

Ok service center Gentlemen who approached me when waiting in my car very friendly, but the actual service profesional was 0 energy. Service was about 3 hours. No f More

by Arellano909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 15, 2019

Great people great service. They kept in touch with me throughout the whole process. They even washed the car before they gave it back to me. More

by K.V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 15, 2019

First service for our 2019 Chevy Tahoe Mark Christopher Dealership and vehicle maintenance center is the best dealership and maintenance center our family has ever experienced. Their custo More

by SCOT.MARTIN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember their names at this time
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 15, 2019

Oil change, fix a broken piece I received great customer service and timely and efficient work done. I was given a rental and promised a quick service. I am completely satisfied. More

by shicakwondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2019

A fine operation All services are fully described, priced out, and offered without pressure to accept. I am offered the option to wait for completion, use the shuttle More

by mjruesch1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Edwards
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2019

Best experience ! Bill was great! He was attentive, professional, and truly helpful. He noticed that I had.a recall and took care of that too. He also did everything he More

by AUBREE.SANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in service
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2019

Customer Service Great customer service! They had all my recalls done and oil change in one day! Also offered a ride home ! This is definitely my go to Dealership More

by JESSD1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan and Erik
Jun 17, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2019

Great service. I deal with Nabu and he always takes good car Nabu, took immediate care of my car- all I needed was my front license plate put on my new car. In and out with a wash! More

by Jack & Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu , Nevin Cordero, Colleen SanFillippo
Jun 17, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2019

excellent service The engine light came on Sunday, they were able to get me in to check and correct the problem on Wednesday. great overall service, enjoyed the servi More

by BOB1ZAMORA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Jun 17, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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