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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,970 Reviews

5,970 Reviews of Mark Christopher Auto Center - Service Center

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July 03, 2019

Its because of the service I continue to come back I've purchased three Tahoe's from this dealership and the reason I continue to come back is the service department. I have recommended several people More

by jewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Jul 03, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2019

Great people, great service and a great price. Sam sold us the car and his team continues to keep it in top shape. Mark Christopher has always done right by us, service or warranty work. More

by DENNISOFDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2019

Great service. All contacts with service personnel were courteous and professional. Service writer Jackie Klosky kept me informed as to the progress of my car. App More

by CHEETA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Jul 04, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 02, 2019

Car Serviced I went in on a Monday to get an oil change & tire rotation. I was late to my original appointmwnt but they still took me in and were great! I even got More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Klosky
Jul 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2019

Best Service Julie Escobar in the Service Department is the best. Always professional and pleasant, even at 7 AM on a Monday! I will keep coming here, no doubt More

by Mrs Toro-Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jul 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2019

Outstanding, Service writer Naboo (sp) is very good. Great work, the job was completed fast, and was don right the first time. MY car was clean and it was ready and parked out in front of the service are More

by m2keld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2019

Wait time is insane Waited almost 3 hours for an oil change with appointment that’s way too much ! Friendly staff but they need to do something about it if they want to k More

by ARTURO69692004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don remember names
Jul 05, 2019 -

Mark Christopher Auto Center responded

Arturo, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2019

Pride in Service, Customer Service! As Mark Christopher's representative in the Chevrolet service department, Ms. Julie Escobar has once again treated her customer with prompt and thorou More

by PLACIDO_CID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Jun 30, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2019

It was ok. Time is always a factor when coming in as a walk in. It took over four hours for an oil change and cabin filter. I also think it would be beneficial t More

by JacobMorenoIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morales
Jun 30, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2019

Going the extra mile! Yesterday, I can in to have my oil change. I was lucky to get Jackie McKloskey who was very helpful and ensured everything was up to date on my vehicl More

by wfdm1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie McKloskey
Jun 30, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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