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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,971 Reviews

5,970 Reviews of Mark Christopher Auto Center - Service Center

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July 09, 2019

Service dept didn't follow thru If the car has a leaky hose, then you would think the service dept would offer to fix it, but they didn't. when you call them back and leave a message More

by btriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Aceves
Jul 11, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2019

GREAT SERVICE GOOD DEALER TO WORK WITH WHEN YOU SERVICE FOR YOUR VEHICLE SERVICE DEPT EASY AND FAST TO DEAL FOR WARRANTY WORK OR MAINTANANCE EVEN ON THE WEEKEND More

by GONZALEZ57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SERVICE DEPT JUAN FLETES
Jul 08, 2019 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad to have our service team provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2019

Loving our Buick Enclave Besides loving our new Buick (1 year old) we always get good customer service. And when getting our oil change we get treated good. The waiting room i More

by SHEDESIGNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 08, 2019 -

Mark Christopher Auto Center responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2019

Horrible!!! I brought my car back for the same issue for the 3rf time. Nothing was fixed! They suck! Never take your car here! Sad sad More

by Vvmendoza75
Recommend Dealer
No
Employees Worked With
Dario, Jeff
Jul 10, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2019

Finally, a Chevy dealer that can deliver a "WOW!" experience A few things to mention... The appointment was set last-minute, right after the July 4th holiday I was greeted promptly and professionally The se More

by RMAC1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens, Dino Picanzo
Jul 08, 2019 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2019

First Scheduled Vehicle Maintenance Service My inaugural service for my new Escalade couldn’t have gone any better! Lynett made the scheduling experience very convenient and Nobu was very compet More

by BOB.BIACSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynett Valadez, Nobu
Jul 08, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review, Bob! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2019

Recall and service Went in for a recall and some problems I’ve been having Ray was able to take care of the problem I had. Took it a few times for that same problem and More

by EVOMR750
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray in service
Jul 04, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2019

Ray was helpful & attentive Ray makes you feel at home with his no pressure attitude. He gave honest recommendations without excess urgency which I appreciated greatly......Just More

by EDYLOPEZMOTORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
Jul 04, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2019

100k mile service Way too expensive. My mechanic quoted the work after I had it done yesterday and it was 40% of the cost I was charged. I get the difference between More

by evans4774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jul 04, 2019 -

Mark Christopher Auto Center responded

Evan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2019

Great!!!! can't say more!!! Auto Center keep me in touch as to when my ordered part came in. Had appointment that i kept and the got to my SUV right away. More

by elizabethc1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Morales
Jul 04, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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