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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,971 Reviews

5,971 Reviews of Mark Christopher Auto Center - Service Center

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July 17, 2019

Trunk Issues I’m disappointed that my trunk was not fixed and actually can’t out of service in worse condition than it went on. When I called about it I was told m More

by Raul Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 19, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Great Service Took my car in for service and received great support from Mike. Mike was very informative and the car was finished without the expected time frame. More

by LAKDOGS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Fast service The service employees are friendly and professional. The service was fast, my car was ready before The time that I was quoted. I received my car prom More

by CHEEPS2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t pay attention to his name
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Fast, efficient, and pleasant I called in for a last minute oil change and they were able to help me. They were informative and very helpful in my time there. More

by LCHINCHILLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Norman Edwards, Brian Noble, Nick Jensen, Devyn Reece, Kyle Carey
Jul 16, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

SUPER HAPPY WITH MR. GOMEZ"S SERVICE UPON MY ARRIVAL AT SERVICE I WAS GREETED BY MR.GOMEZ AND HE LISTEN TO MY ISSUE WITH MY ESCALADE . HE CALLED ME A FEW DAYS LATER AND I PICKED UP MY More

by FREDKIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR. GOMEZ IN SERVICE
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2019

Customer very satisfied The Service Department is always so attentive to me as a customer. They’re very honest and not overpriced!! The work is always completed on a timely m More

by dxmeraz12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2019

Fast & Friendly Oil change was priced better than most, car washed for free, and great service! I will definitely return the next time my Cadillac needs service. More

by lorna.g78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Miller
Jul 23, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2019

Always receive great customer service! My vehicle is always thoroughly inspected and I immediately get notified if something else is in need of repair or replacement. Also offer shuttle ser More

by icmpatterns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu D.
Jul 23, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2019

Friendly Staff Everyone we encountered was very friendly. Great customer service! We have been here twice for service and both times worked with Dario. He’s great! More

by LisbethZB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 14, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2019

Problem / Solution Minor issues regarding the 2013 Escalade interior and normal service, fixed. As usual Nobu did a great job of making sure the issues were delt with. More

by Eastsunset@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domon Nobuyoshi
Jul 14, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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