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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,971 Reviews

5,971 Reviews of Mark Christopher Auto Center - Service Center

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July 26, 2019

Service on Silverado My experience with Jackie n service tech was great, had issue on my TPMS sensor not resetting after purchase of new tires n rims from 3 rd party. They More

by BURTJEFFREY55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Jul 28, 2019 -

Mark Christopher Auto Center responded

Burt, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Took Truck to do maintenance Service was ok, was surprised that the deal has nobody to greet customers. I had to go look for the service person to check my truck in. May it becaus More

by REDHOTSPIDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in service
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Awesome as always. Everyone is friendly, nice, and explain things to you. Service is awesome. They take the time to go over your problems and concerns. Great bunch of p More

by janums123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu Doman, Colleen SanFillippo
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Oil change & tire rotation Scheduling the service on the website was simple. The service was expedient. Numerous notifications from the dealership site kept me informed and up t More

by rcrodrig22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 25, 2019 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Great customer service. Staff was great.. The staff stayed in communication with me regarding my concerns. The vehicle was repaired and and car cleaned in a timely manner. More

by jlessentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cadillac service manager.
Jul 25, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Truck shutting off I had taken my truck to Mark Christopher a few weeks ago for a complete tune up, oil change, etc. and the truck seemed to be running fine for about a More

by mannyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Morales
Jul 26, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2019

Schedule your appointment in advance! They may take walk-ins, but I always have a short, no-hassle, pleasurable experience when I book in advance. The staff is great, too. More

by MRODGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jul 28, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2019

Thy did a good and fast enough job for me for my car. Since I needed a complete tire replacement and bumper repair due to some damage. And they did all the work that was needed for this repair in a good t More

by DAVIDM1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Jul 24, 2019 -

Mark Christopher Auto Center responded

David, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2019

Not impressed I have tried my best to give this service center the benefit of the doubt, but honestly, I seemed to receive better treatment at a local Toyota dealer More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont know
Jul 26, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2019

Friendly environment great service MARK CHISTOPHER ALWASY HAS GREAT CUSTOMER SERVICE AND THEY GET THE JOB DONE EVERY TIME. I bring my two chevys I’n for service all the time And I neve More

by greenyukon95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole service department
Jul 24, 2019 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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