Mark Christopher Auto Center - Service Center

The best I had a 7 AM appointment, and I was seen promptly at seven by a kind, courteous and eager customer service representative. I was very please with the I had a 7 AM appointment, and I was seen promptly at seven by a kind, courteous and eager customer service representative. I was very please with the service, and I will be back for further service. More

Service work done I recently took my vehicle over for service check engine light. I spoke to Juan who guided my thru the process and same day my vehicle was finished gr I recently took my vehicle over for service check engine light. I spoke to Juan who guided my thru the process and same day my vehicle was finished great job MarkChristopher Chevrolet More

Service took way too long I went in for an oil change and to look at a piece of carpet that was coming up from the floor board and the entire service almost took four hours. Ve I went in for an oil change and to look at a piece of carpet that was coming up from the floor board and the entire service almost took four hours. Very disappointing. More

Great customer service They always take care of my vehicle and service needs. They always handle it in a timely manner and even washed my vehicle for me, great customer serv They always take care of my vehicle and service needs. They always handle it in a timely manner and even washed my vehicle for me, great customer service More

Couldn't have asked for better service. Johnny Mendoza generously arranged my appointment and Service Advisor Ray Peters was very personable and effective in overseeing the entire service pr Johnny Mendoza generously arranged my appointment and Service Advisor Ray Peters was very personable and effective in overseeing the entire service process. As soon as I arrived, the service team checked my vehicle in and communicated next steps. Services provided were explained verbally and in precise documentation. I greatly appreciate their professionalism, as well as everyone else's who helped me, during my first service experience. More

The staff were wonderful The staff at Mark Christopher in the Cadillac section were professional and friend they make you feel like you are their only customer handled with ca The staff at Mark Christopher in the Cadillac section were professional and friend they make you feel like you are their only customer handled with care my matter was handle Professional and quickly. Nabu my personal favorite. Thank you to the staff for a job well done More

The Service Center Yes, GM, NO!! I have already submitted a review (Dealership Review) of my experience. I am not overly unhappy with Mark Christopher, but I am totally dissatisfied w I have already submitted a review (Dealership Review) of my experience. I am not overly unhappy with Mark Christopher, but I am totally dissatisfied with GM. I will not be purchasing another GM product due to my latest experience with my Silverado truck's transmission totally failing at 88,000 miles. GM was completely unhelpful. More

Needs improvement The service attendant needs more experience in or knowledge responding to questions pertaining to vehicles , questions were asked and was unable to re The service attendant needs more experience in or knowledge responding to questions pertaining to vehicles , questions were asked and was unable to respond instead placed on hold to get a response. and work being done. Etc... More

Eric was great! Stayed on top of everything. Eric in the Service depart was honest and on the ball! Did a great job getting our truck fixed! It was a pleasant experience it’s not often you find Eric in the Service depart was honest and on the ball! Did a great job getting our truck fixed! It was a pleasant experience it’s not often you find this great of service More

My repair was completed in a timely fashion I was told by another dealer that my parts were on back order & your dealer was able to provide parts required to repair my car. I was told by another dealer that my parts were on back order & your dealer was able to provide parts required to repair my car. More