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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,972 Reviews

5,972 Reviews of Mark Christopher Auto Center - Service Center

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August 26, 2019

Great service department Ray @ service makes taking my service truck in for service easy and fast. And picking up my truck is just as easy and fast as well. More

by Bali pools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 26, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2019

Service & warrenty work Had a 7am appointment, was 3rd in line to check in. The oil change service and 21 point inspection went well. The warranty work was also done to my sa More

by GMC truck fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, service dept.
Aug 27, 2019 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2019

Excellent service The service provided was excellent. The employees are friendly, helpful and knowledgeable. They offered a free car wash. I would definitely recommen More

by CARRILLOMARIA97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Kat
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2019

Awesome customer service We have been coming to this dealership for years, Ray Peters always give us an excellent customer service, we'll recommend this dealership every day. More

by danrod13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY PETERS
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 24, 2019

Nobu always takes care of business Nobu and Dario are great! Nobu always takes care of my service needs quickly a d professionally. Thank you Nobu for your great service each and ever More

by JHF32023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nobu/Dario, Nevin Cordero
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2019

GMC Canyon service because I feel more confident in the service done by the dealer on my truck that will keep my vehicle running better for longer, thanks More

by e.russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
Aug 25, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2019

Excellent customer service This dealers service dept has excellent customer service there was a long line to get in the service department I actually arrived an hour early befor More

by Marie Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Julie Escobar and plus the 2 shuttle drivers the guy n grl forgot to catch their name
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2019

The experience was professionally cordial and expedient. The service professionally cordial and informative. The work was done in the estimated time. The service representative was professional and informati More

by MANNYAC69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2019

All good in the neighborhood Good visit as usual, my service rep was very helpful and kept me informed during my repair visit. Also suggested other repair recommendations based on More

by BMORALES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat Valle
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 22, 2019

Great, informative service from everyone Mike in service took care of us, even providing a rental car equivalent to ours when the service was going to require an over night stay. More

by BROOKEAS03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
Aug 26, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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