Mark Christopher Auto Center - Service Center
Ontario, CA
5,972 Reviews of Mark Christopher Auto Center - Service Center
Jackie was great! Jackie was so helpful and follow through on getting everything taken care of. Even when I came to pick up my car and they were making me wait so lo Jackie was so helpful and follow through on getting everything taken care of. Even when I came to pick up my car and they were making me wait so long, she came in and said something and got it brought to me sooner. I was having trouble with my runningboards sticking and they were able to get them to stick while it was there and they tried over and over but they did adjust them and do a few things to help and hopefully they will work now as it only happened once a day or every other day. Thank you to Jackie and everyone else who helped More
Service Everyone is always friendly and knowledgeable, up to this point I have never had a bad experience. Would highly recommend Mark Christopher Dealership Everyone is always friendly and knowledgeable, up to this point I have never had a bad experience. Would highly recommend Mark Christopher Dealership to anyone. More
Good experience A little bit of an oil mess under the hood and on the grill but other than that I am completely satisfied with the experience. A little bit of an oil mess under the hood and on the grill but other than that I am completely satisfied with the experience. More
Scheduled Service Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a re Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a reasonable time parameter. Thanks! More
My service Service here is always great even when I brought another car I bought at a different dealership they take care of it that’s why I purchased my 2500 HD Service here is always great even when I brought another car I bought at a different dealership they take care of it that’s why I purchased my 2500 HD from them More
NO COMMUNICATION From the start Dario fail to notify me that the part came in , called said he would reorder the part waited 4 weeks heard from no one. Set an appoin From the start Dario fail to notify me that the part came in , called said he would reorder the part waited 4 weeks heard from no one. Set an appointment dropped off the car several things needed to be looked at. Was called and told the car was ready when arrived they sent me to the cashier no one I mean no one took the time to review the results. By reading the report I found out 2 items unable to be duplicated I would have thought someone would have educated me in regards but no. More
Fast, Friendly & Convenient Service Called to see if any appointments were available for Tuesday. They said come on down would work me in right away. Dropped truck off for first servic Called to see if any appointments were available for Tuesday. They said come on down would work me in right away. Dropped truck off for first service. Was helped right away. Service writer was very friendly. First service took approximately 1.5 hours and included tire rotation and a wash. Was completely satisfied. Will return in 5000 miles and have it serviced through Mark Christopher again. All and all was happy with first service experience. More
Warranty repair Nobu Advised Me of repairs that needed to be done. He promptly called my warranty company and submitted the claim which was approved. The repairs were Nobu Advised Me of repairs that needed to be done. He promptly called my warranty company and submitted the claim which was approved. The repairs were completed ahead of the time estimated. He is always professional and courteous. Thanks Mark Christopher! More
Best place ever Nobu was great and always kept me informed on repairs. He greeted me in a nice manner and delivered truck back to me in a clean manner Nobu was great and always kept me informed on repairs. He greeted me in a nice manner and delivered truck back to me in a clean manner More
Fast, professional, and friendly I can't say enough about how much the staff here helped me. Got my repairs done in just a few days, got me a loaned, and handled my warranty paper. I can't say enough about how much the staff here helped me. Got my repairs done in just a few days, got me a loaned, and handled my warranty paper. Ray went above and beyond several times. This is the only place I'll go for service now. More