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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,972 Reviews

5,972 Reviews of Mark Christopher Auto Center - Service Center

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August 30, 2019

Jackie was great! Jackie was so helpful and follow through on getting everything taken care of. Even when I came to pick up my car and they were making me wait so lo More

by Teenybutt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie and a very nice young man who came out to my car and help me understand a few things that I was having trouble with
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2019

Service Everyone is always friendly and knowledgeable, up to this point I have never had a bad experience. Would highly recommend Mark Christopher Dealership More

by Mds4real
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2019

Good experience A little bit of an oil mess under the hood and on the grill but other than that I am completely satisfied with the experience. More

by SoCal909$
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2019

Scheduled Service Promptly taken care of with professionalism and courtesy. Advised of additional items that needed service with costs involved. Delivered within a re More

by ninicbnfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2019

My service Service here is always great even when I brought another car I bought at a different dealership they take care of it that’s why I purchased my 2500 HD More

by ARTHUR.URENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2019

NO COMMUNICATION From the start Dario fail to notify me that the part came in , called said he would reorder the part waited 4 weeks heard from no one. Set an appoin More

by OHIOBILLY52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario and a young lady in service.
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 29, 2019

Fast, Friendly & Convenient Service Called to see if any appointments were available for Tuesday. They said come on down would work me in right away. Dropped truck off for first servic More

by screamindemon15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Warranty repair Nobu Advised Me of repairs that needed to be done. He promptly called my warranty company and submitted the claim which was approved. The repairs were More

by jgamr4lif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Best place ever Nobu was great and always kept me informed on repairs. He greeted me in a nice manner and delivered truck back to me in a clean manner More

by GMJR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 29, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 28, 2019

Fast, professional, and friendly I can't say enough about how much the staff here helped me. Got my repairs done in just a few days, got me a loaned, and handled my warranty paper. More

by christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY Peters, Sam
Aug 29, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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