Mark Christopher Auto Center - Service Center

Second time here and I am very pleases with customer service I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is I bought the car from Rotolo, but their customer service was not very good. Mark Christopher Chevrolet has excellent service. Making appointments is easy and they get out on time. More

Additional staff on holiday weekend is and weekends It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will b It was my fitst time to do oil change since I got my new Buick Encore. It was Saturday and Labor Day weekend. I went there early coz I know it will be busy like before 8 am. Only one person is doing the paper works for the service. I hope next time you will anticipate these days especially on holiday weekend and weekends. Pls assign additional staff so you will have fast service a customers will be more satisfied on your service. Thanks you. More

Best customer service Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. Fast friendly service. Sandra wss so friendly and my driver was amazing...i don't remember her name but she was alsovery friendly and knowledgeable. More

Major repair Nobu was very helpful for this major repair and constantly updated me as to the status of the repair. The job was completed to my satisfaction. Nobu was very helpful for this major repair and constantly updated me as to the status of the repair. The job was completed to my satisfaction. More

Service review They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on They are having problems finding the problem. I hope they will do right by me. The vehicle was purchased 2 months ago. The check engine light is on. Had to bring the vehicle back because problem was not resolved. They returned car to me with 7% left on oil life without changing the oil or recommending that I change it before giving me the car back. They have now given me a loaner car which makes me happy. I just hope the problem gets resolved. Not expecting this out of a new purchase. More

Servicing my 2018 SLT Sierra The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose The only thing I can say is if you did not have Julie I would go somewhere else that lady is awesome honest and it's straight to the point if you lose her I will go somewhere else More

Oil change/ general maintenance Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in th Service was great! Even though the advisor I made the apt with was not in that day, another advisor helped me with no problem because it was all in the computer. Also not a problem getting a loaner vehicle similar to my own car. I prefer that over a shuttle anyday!! More

Professional, friendly & thorough Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are Owned 2008 CTS since purchased new from Mark Christopher. I’ve always had service by the dealer. My experience is that their Service Advisors are professional, knowledgeable, friendly and helpful. They have provided knowledgeable & thorough explanations of mechanical problems, options for work priority to fit my budget whenever possible and timely callback for status or questions. More

Had to call to find out I'm happy with the work done on my car. It's fixed and taken car of and I'm thankful for that. My complaint is that I had to call to find out what was I'm happy with the work done on my car. It's fixed and taken car of and I'm thankful for that. My complaint is that I had to call to find out what was going on with my car. They also had my car for multiple days but never offered anything to use during that time...even though I asked for a rental car online when I made the appointment. However, when I did get to talk to Erik, I explained how not having a car for so long was a problem. He got my car finished a day earlier than he claimed for me. I am very grateful for his help, how he actually listened to my dilemma and found a way to help. More

Great Service! I went in for a service and I had a great experience. The service was done quickly and the staff was friendly. I will definitely be telling my friends I went in for a service and I had a great experience. The service was done quickly and the staff was friendly. I will definitely be telling my friends and family to come here! More