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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,972 Reviews

5,972 Reviews of Mark Christopher Auto Center - Service Center

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September 07, 2019

Always helpful and willing to take care of the customers They took me in right away, the wait was a bit long, but the volume of work explains why. The service department staff made sure I stayed updated and More

by SavageSS1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Sep 08, 2019 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Regular maintenance Got in a timely manner. All when well There facilities are very nice to wait in. They have vending machine and comfortable seating. We would recomme More

by TDYBR32350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer and cashier
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to seeing you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Great service, super convenient! Making my appointment was easy and convenient. I got a shuttle to my office and my car was ready right away. The customer service was friendly and pro More

by Pretty Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

service dept. Received great service. Nobu Domon answered all of my questions.Nobu informed me when mechanic found a problem so I could decide if I wanted extra wor More

by Escalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Sep 06, 2019 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Nobu as they will be happy to hear it! We look forward to working with you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Exceeded every expectation I had Great customer service by Julie! My service was fast and apparently it was still all under warranty so I didn’t have to pay for anything. The parts d More

by MayCee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar and Jose in Parts
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Complete lease maintenance, level, tire review, oil change Service Advisor, Dario Gomez was 5 star plus in handling the thorough examination and completion of my car’s condition and needs. Dario did this with More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez; Guillermo Jesus Hernandez Ve; Dylan Lopez
Sep 06, 2019 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Amazing Rep Juan Fletes is the best of the best when it comes to service department representatives! Amazing guy! We Could not be any happier experience. More

by MGRN717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Employee excellence Every one I spoke with performed excellent customer service. Very knowledgeable and helpful. Thanks so much. My appointment time was 9am, & at th More

by ANKUM9723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2019

Great service My service technician Jackie did an outstanding job on addressing my problems on the vehicle she was prompt and very courteous and took concern to m More

by DSGUNS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for the excellent review! It is great to know that Jackie was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2019

Great service The employees do their best in providing a friendly service. They also do their best in fixing your vehicle by listening attentively to your concerns. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Amersonis
Sep 05, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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