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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
5,973 Reviews

5,973 Reviews of Mark Christopher Auto Center - Service Center

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September 21, 2019

Adviser and service excellent Good service and adviser very knowledgeable and helpful. Did not over sell different services. Easy setup for appt and car service was completed on t More

by dcquan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2019

Very unsatisfied Car was left overnight to perform oil change and also work on issue of car feeling like it was going to stall when car engine goes into start stop sys More

by EDDIEMIR77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dario Gomez
Sep 25, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2019

Oil change When in for oil change,was told wait time of 1:30 to 2:00.They did my oil change and they washed my car in less than 1:00 hour.lm am very satisfied an More

by Jpp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan N.
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2019

Dependable Service Department I arrive early and I’m out in a few hours. Their GMC Service Department is very efficient and has always provided me with a thorough job. More

by Ruchik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2019

Very helpful and efficient Have always had a good experience with this dealership. Is one big reason I have purchased so many vehicles here. Service employees have always been More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Sep 19, 2019 -

Mark Christopher Auto Center responded

Jo, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2019

Jackie is always quick and answers all our questions Jackie is always helpful and if not available returns the call in a prompt time frame. The vehicle is always repaired in a timely manor and the work d More

by AMERISTARMONICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2019

Great service Didn’t have to make an appointment and they still service my car... appreciate the same day service and all the knowledge the representative has. Tha More

by JOSESAULMORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2019

Great Service, friendly staff, convenient I call M/C Buick because the battery in my wife's Encore Essence had a dead battery, Nobu called me back right away with options to get the car in if More

by Thomas T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon Buick Cadillac Service Dept
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2019

Great service Went in for a recall Waited for repair In and out in 1. 5 hours They also washed vehicle Juan is always a pleasure to work with More

by coolguyr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service
Sep 22, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2019

Excellent service. I took my vehicle to moss bro Chevrolet, they had the vehicle for 2 days, they couldn't solve the problem with my vehicle. I try Mark Christopher serv More

by gallegos1975.jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Sep 22, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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