Mark Christopher Auto Center - Service Center
Ontario, CA
6,092 Reviews of Mark Christopher Auto Center - Service Center
Great customer service Nobu was very helpful, he ordered the part needed for my recall and scheduled me when it was convenient with me. thank u nobu your the best the part needed for my recall and scheduled me when it was convenient with me. thank u nobu your the best More
Chelsea is very professional person, friendly, helpful. I recommend everyone to get support from her. I recommend everyone to get support from her. More
Javier Juarez had great customer service, on the other hand the person moving the cars (did not get his name) was very rude. He came up to me in the service line exclaiming that I should watch out for him hand the person moving the cars (did not get his name) was very rude. He came up to me in the service line exclaiming that I should watch out for him because he is responsible for the cars he is moving. I was moving my car to position myself in back of the service line when he drove right behind me instead of waiting for me to finish moving. That guy did not even remove the plastic seat cover, the paper mat and the number cards when I picked up the car. More
Service was prompt and professional, but issue with electronics on my trax is still not resolved 🤨 electronics on my trax is still not resolved 🤨 More
Chelsea was helpful from start to finish. She ordered the part needed for my recall and scheduled me when it was convenient with my work schedule. She was very pleasant to interact with. She ordered the part needed for my recall and scheduled me when it was convenient with my work schedule. She was very pleasant to interact with. More
Chelsea is a very professional, knowledgeable, and friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. friendly service writer. She kept me informed on the progress of the repairs and is always available for any questions or concerns. More
Very professional and friendly customer servicew. Very clean waiting area with complimentary snacks and drinks. Very clean waiting area with complimentary snacks and drinks. More
It was pleasant experience, Dario Gomez was professional , helpful and informative . I’ll definitely take my car for maintenance once again . , helpful and informative . I’ll definitely take my car for maintenance once again . More
Overall the service advisors are great but this overall service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) bu service center seems slower than others. Mild inefficiencies. Ordering parts for the minor issues of a repair seem to take a while (GMC's fault) but MCAC does orders the parts till all the major work is done. More
Mark Christopher Auto Center . ..GREAT customer service...would recommend!! Chelsea updated me every single day... ..GREAT customer service...would recommend!! Chelsea updated me every single day... More