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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,099 Reviews
Call Service Center (909) 906-6156

6,099 Reviews of Mark Christopher Auto Center - Service Center

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September 30, 2024

The service writer was excess the service was done quickly. So far no re-occurring issues. More

by cheryl.coulombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Mark Christopher Auto Center responded

Thank you, Cheryl, for your positive review! I'm thrilled to hear that the service at Mark Christopher Auto Center was quick and that you're experiencing no re-occurring issues. I appreciate your feedback and hope to see you again for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2024

Chelsea was amazing very helpful and kind. Kept me informed at all times and got me back in my car quickly. More

by DIAZOLIVIA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea-service
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Oct 01, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I'm thrilled to hear that Chelsea provided you with such helpful and attentive service at Mark Christopher Auto Center. We always aim to keep our customers informed and satisfied. We look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2024

Our experience with Mark Christopher Dealership is that they were very helpful and very knowledgeable about their business and their customers. They treated us like we were part of their family. We love th More

by littlemslittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Mark Christopher Auto Center responded

Thank you, James Family! We truly appreciate your kind words and are thrilled to hear that your experience at Mark Christopher Auto Center was so positive. Our team prides itself on being knowledgeable and providing a welcoming atmosphere, just like family. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2024

Muy buen lugar atienden bien y tienen muy buenos precios my siguiente compra sera con ustedes nos bemos para diciembre More

by DUVALINSAMITO96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Mark Christopher Auto Center responded

¡Muchas gracias por tu comentario! Nos alegra saber que tuviste una buena experiencia con nosotros en Mark Christopher Auto Center. Apreciamos tu confianza y esperamos verte nuevamente en diciembre para tu próxima compra. ¡Hasta pronto! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2024

The service was good. Nice staffing & friendly service.Relaxing lounge & friendly staff.Nice car wash.Thanks! More

by wrightfranklin69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the service, our friendly staff, and the relaxing lounge at Mark Christopher Auto Center. We appreciate your kind words and hope to see you again soon for another great experience! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 27, 2024

I personally wouldn’t recommend it. Finance manager at the moment was pressuring us on an offer we didn’t like. When signing paper work I was promised the extended warranty for 100k mi More

by christopherrodriguez906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names.
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Sep 30, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding the finance process and the warranty details. Your feedback is invaluable, and we continually strive to improve our customer service standards at Mark Christopher Auto Center. If you would like to discuss this matter further or seek a resolution, please feel free to reach out to me directly. I appreciate your feedback and hope to have the opportunity to assist you better in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 27, 2024

Made my appointment and brought in my Encore GX, got the estimate next day. Parts delayed for five days but I was updated frequently and when parts arrived technician stayed late to get me back on the road More

by lindatorrey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
Sep 30, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're glad to hear you were happy with the service on your Encore GX at Mark Christopher Auto Center. We appreciate your patience with the parts delay and are pleased to know our technician went the extra mile to get you back on the road quickly. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 26, 2024

Everything was simple and staff was courteous. I appreciate the text communication you offered. Car wash was helpful too. More

by diana25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you, Diana, for your kind words about your experience at Mark Christopher Auto Center! We're glad to hear that everything was simple and our staff was courteous. We appreciate your feedback on our text communication and are happy you found the car wash helpful. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 26, 2024

Purchased a 2024 GMC Sierra Denali for $80,000 Radio and the complete audio system dint work Been a month still waiting for the part People make sure you fully inspect the vehicle you buying at Mark chr More

by steverodriguez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback regarding your recent purchase at Mark Christopher Auto Center. I understand it must be frustrating that you're facing issues with the audio system in your new GMC Sierra Denali, and I know that the wait for the part has been lengthy. We want to ensure that all our customers have a complete and satisfactory experience with their vehicles, and I appreciate your patience as we wait for the part to arrive. If you would like to discuss this at any time, please feel free to reach out to me directly. We look forward to resolving this matter and get your truck's audio system back in working order. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 26, 2024

Went to takecar for oil change was greeted and receive my car very quickly thanks to service advisor More

by BOSTIC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a quick and positive experience at Mark Christopher Auto Center for your oil change. Our service advisors work hard to provide prompt service, and it's great to know that you felt welcomed. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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