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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,128 Reviews

6,128 Reviews of Mark Christopher Auto Center - Service Center

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March 08, 2025

Avo gave me incredible service with abundant communication and updates. I really feel like he went above and beyond any and all of my expectations! Because of this level of service, I plan on br More

by David Wisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback, David! We're thrilled to hear about your positive experience with Avo at Mark Christopher Auto Center. It's great to know that his exceptional service and communication exceeded your expectations. We look forward to taking care of your future oil changes and services. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2025

Very pleasant experience with Jose. Very helpful. Nice and not pushy. Still very helpful anytime More

by tgoofy
Recommend Dealer
Yes
Employees Worked With
Jose, Enciso
Mar 09, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm glad to hear that you had a pleasant experience with us at Mark Christopher Auto Center and found Jose to be helpful and accommodating. We strive to provide our customers with a supportive environment. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 08, 2025

Chelsea is the best and the dealership is trustworthy and reliable. I don’t mind the 1hour drive. It is worth it More

by CAMILLE5271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Mark Christopher Auto Center responded

Thank you, Camille, for your wonderful review! We truly appreciate your kind words about Chelsea and that you find Mark Christopher Auto Center trustworthy and reliable. Your satisfaction means a lot to us, and we appreciate you making the one-hour drive to visit us. We look forward to seeing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 08, 2025

Chelsea is amazing reason why I bring my Cadillac and Hummer here. delivers great service More

by AKAZI66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Mark Christopher Auto Center responded

Thank you! We truly appreciate your kind words and are thrilled to hear that you trust us with your Cadillac and Hummer. Chelsea and our team at Mark Christopher Auto Center always strives to provide excellent service, and it's wonderful to know we've met your expectations. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

As a fleet manager, I rely heavily on having a dependable service provider to keep my vehicles running smoothly. Unfortunately, Mark Christopher Chevrolet has not met my needs in this area. While More

by DAVIDB11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand the importance of dependable service for fleet management, and I appreciate your feedback regarding our current offerings. We strive to improve our services and meet the needs of all our customers. You are welcome to reach out directly to discuss your needs further so I can explore how we can better support you and your fleet at Mark Christopher Auto Center. Thank you for your valuable insights. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

Terrible service! I will not buy another vehicle from here. I took my truck in for service and no one called me to give an update on my vehicle. I had to call a total More

by BENJIAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay and communication issues with your truck service at Mark Christopher Auto Center. Your feedback is important, and I appreciate you bringing this to my attention. I encourage you to reach out directly to discuss your experience further, as we are committed to improving our service standards. Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

I usually go for oil changes and I've been happy so far. People are nice More

by estaticmugen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! We’re glad to hear that you’ve been happy with your oil change visits to Mark Christopher Auto Center and that our team has provided a pleasant experience. If you have any further suggestions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

This dealership rocks! Jeff Rizzi and Nate Heath… All the staff take care of me like I am their number one priority. I am always treated so kind and so professional and the More

by Nturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you felt like a priority at Mark Christopher Auto Center and that Jeff, Nate, and the entire team provided you with such kind and professional service. We appreciate your loyalty and look forward to taking great care of your vehicles in the future. Don’t hesitate to visit us again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 06, 2025

They took a long time to bring the car out, once I was told it was ready. More

by RUNNINGBELLA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. We understand your experience regarding the wait time for your vehicle at Mark Christopher Auto Center. We appreciate you bringing this to our attention, and we strive to improve our processes to serve you better. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to assist you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2025

Good customer service. Address all concerns and needs. Jackie and Dino were awesome. Good follow up. More

by ssroque
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Mark Christopher Auto Center. It's great to know that Jackie and Dino provided you with excellent service and addressed all your concerns. We appreciate your feedback and look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com