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Mark Christopher Auto Center - Service Center
Ontario, CA
6,232 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,232 Reviews of Mark Christopher Auto Center - Service Center
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May 29, 2025
Well I had good service but could not fix my problem very disappointed with the result disappointed with the result More
by MARKAMAYA318
Verified Customer
May 29, 2025
Had to bring back my brand new truck a week later for a warranty issue. It was clean when I dropped it off, but when I picked it up it was absolutely dirty. Not sure how this dealership is ok with that. warranty issue. It was clean when I dropped it off, but when I picked it up it was absolutely dirty. Not sure how this dealership is ok with that. More
by bradbuenconsejo
Employees Worked With
May 26, 2025
Awful customer service in the service dept. even with an appt, my vehicle was not ready when needed to pick up, furthermore, I was the one who reached out multiple times to even get updates on even with an appt, my vehicle was not ready when needed to pick up, furthermore, I was the one who reached out multiple times to even get updates on my vehicle. And no surprise they have no loaners so I couldn’t just leave my vehicle there for days on end which is what the probably wanted. Ended up having to take my lunch from work, take a xxxx Uber to dealership just to pick up my vehicle that wasn’t even fixed because of course they close by the time I get off work. It’s just a joke over there. Understaffed, unprofessional and it bleeds into the customers. I’ll think twice before purchasing a vehicle at a place that cannot have a productive, functioning service dept that actually serves its customers and follows through with their promises times. More
by Laura
Employees Worked With
May 25, 2025
Bought a used car from MC, dealt with Jose Enciso. He was very professional and very helpful. I feel I got a fair price. After a week of having some computer issues I returned to MC for help. I was re He was very professional and very helpful. I feel I got a fair price. After a week of having some computer issues I returned to MC for help. I was referred to Nancy Estrada. Nancy could not have been more polite and, more importantly, could not have been more helpful. The problem was not insignificant but was repaired fully and at no cost. More
by frankiequit
Employees Worked With
Jose Enciso, Nancy Estrada
May 25, 2025
I called and made an appointment for service, which was scheduled within 2 days. Once I got to the dealership, I asked for Chelsea and she accommodated me. She took care of my vehicle and even made arrange scheduled within 2 days. Once I got to the dealership, I asked for Chelsea and she accommodated me. She took care of my vehicle and even made arrangements for me to have transportation. Thank you Chelsea! More
by Happy customer
Employees Worked With
May 23, 2025
Leslie kept me very up to date with my vehicle progress I can not count all the phone calls I received from her can not count all the phone calls I received from her More
by sclark1066
May 21, 2025
Avo and other employees at mark chris are super helpfully on vehicles, avo helped us on are suv and keeper us informed on are suv. on vehicles, avo helped us on are suv and keeper us informed on are suv. More
by PAGLIUSO05
Employees Worked With
