Mark Christopher Auto Center - Service Center
Ontario, CA
6,098 Reviews of Mark Christopher Auto Center - Service Center
i ask sales rep why there is low tire light he said service dep is closed you can go to the nearest gas station and add some air what what a joke(i have triple bypass in my heart so imagine me with my service dep is closed you can go to the nearest gas station and add some air what what a joke(i have triple bypass in my heart so imagine me with my heart problem adding air in the tires at 9:30 o'clock at night with my kids in car ) . wheel key lock is missing there is a Chevy dealer next to me They cannot service the car because the wheel key is missing. Which mean I have to drive 3 hours back to mark christopher So they can give me a new key, l driving the car on the freeway shakes Next day went back for service. The mechanic at mark Christopher have a really bad attitude and did not fix the problem made it worse it's been almost a week and I'm dealing with a headache on( brand new car ) they call me worry about I'm gonna give them a bad rating, not to check on the bad car that they sold me they even said that we will send you a gift card and totally ignored me. More
When you are told if you pay for overnight delivery and it takes 8 days, hat is not over night, and why do I have to pay to get the part over night. Why don't you have the part I need.. Then you charge me it takes 8 days, hat is not over night, and why do I have to pay to get the part over night. Why don't you have the part I need.. Then you charge me $2,762.61 to get the part. More
Cesar provided great customer service. He was able to to replace my key fob while I waited for my oil change. The complete service included tire rotation and windshield wiper replacement. He was able to to replace my key fob while I waited for my oil change. The complete service included tire rotation and windshield wiper replacement. Great Service overall !! More
Car was completed and delivered but the car was not washed and I had to request a car wash and wait an additional 15 minutes washed and I had to request a car wash and wait an additional 15 minutes More
Dealership was helpful and sales people are amazing at their jobs. Also taking care of you while waiting at the dealership. their jobs. Also taking care of you while waiting at the dealership. More
Substandard, disappointing,. I had an appointment for a simple software update that ended up taking two days. Left a message for manager and didn't call back. I had an appointment for a simple software update that ended up taking two days. Left a message for manager and didn't call back. More
The service is always amazing at Mark Christopher. It’s definitely a dealership who values their customer's. It’s definitely a dealership who values their customer's. More
Appointment was a breeze to make online. No waiting at check in for my vehicle to get serviced. Waited at about 2.5 hours for recommend service and two recalls to be completed. No waiting at check in for my vehicle to get serviced. Waited at about 2.5 hours for recommend service and two recalls to be completed. More
Mark Christopher is a very claen Is dealership. there employees are Are very helpful and respectful. I Recommend asking for Rami Mahroom, He made us feel very Comfortable. No Pressure into Purchasi there employees are Are very helpful and respectful. I Recommend asking for Rami Mahroom, He made us feel very Comfortable. No Pressure into Purchasing a new truck. He's very respectful and has good hospitality. More