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Mark Christopher Auto Center - Service Center
Ontario, CA
6,097 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,097 Reviews of Mark Christopher Auto Center - Service Center
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December 02, 2024
I went in for an engine replacement. Chelsi in the Service department agent was a great communicator. She kept me informed with accurate information. She also advocated for me to have a Chelsi in the Service department agent was a great communicator. She kept me informed with accurate information. She also advocated for me to have a loaner vehicle while my Escalade was being repaired, which went smoothly. The only issue I had was the wait time from the time I went to the cahier to pick up my vehicle. I waited about 30min and that's without a wash More
by LOUIS20
Verified CustomerEmployees Worked With
Chelsi, Service Dept
December 01, 2024
Great customer care by JC! He was patient and listened to my questions and concerns. It was the best car experience I’ve ever had. He was patient and listened to my questions and concerns. It was the best car experience I’ve ever had. More
by simoneb63
Employees Worked With
December 01, 2024
Thank you Chelsey you are awesome. Thank you for taking care of my truck and the problems I had with the radio. Thank you for taking care of my truck and the problems I had with the radio. More
by JESSCOFF5
November 30, 2024
Convenient location and close to home, salesman (Taylor) was friendly and very persuasive person. We were given many options and ideas in selecting our new vehicle. was friendly and very persuasive person. We were given many options and ideas in selecting our new vehicle. More
by andya1217
Employees Worked With
November 28, 2024
Leslie was very helpful and a pleasure to work with and took care of all my issues. took care of all my issues. More
by DONALDPAUL0444
Employees Worked With
November 26, 2024
Mike Sheridan,Sales Rep was very helpful and showed excellent Customer Svc all the way to the end. Ray Khoury, Sales Mgr was a acpleasure to work with as well. excellent Customer Svc all the way to the end. Ray Khoury, Sales Mgr was a acpleasure to work with as well. More
by way2flo1
Employees Worked With
Mike Sheridan
November 26, 2024
Avo in the Service Department was awesome handling my vehicle. We have a follow up appointment for the sunroof repair hopefully next week. It is rather unfortunate that it is difficult to get hold of som vehicle. We have a follow up appointment for the sunroof repair hopefully next week. It is rather unfortunate that it is difficult to get hold of someone in the Service Department unless you have a direct number. I would change that as who knows how much service business is lost annually. The sales department had to hook me up with a Service appointment because no one answered their phone for 20 minutes. More
by Mr. Mike
Employees Worked With
Avo
November 25, 2024
Lack of communication regarding the service of my SUV. I had to call each day regarding status and was told they would call me back. Very frustrating and no loaner provided. I had to call each day regarding status and was told they would call me back. Very frustrating and no loaner provided. More
by C_BONNER
Employees Worked With
Darío
