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Mark Christopher Auto Center

Ontario, CA

4.6
10,199 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,199 reviews

May 13, 2019

1st year service Service only took an hour and was told it was going to be 4 hrs. Very quick and easy. Can’t remember the woman’s name I dealt with in the service dept More

by ballison96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
May 13, 2019 -

Mark Christopher Auto Center responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 13, 2019

Amazing Service The minute I walked in, I was taking care of. This is why I am a repeat customer. Greg, Eddie & Nevin are great people to work with. More

by EYARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
May 13, 2019 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 12, 2019

Deale review Courteous and attentive experience, no muss no fuss, The digital checkout with finance was impressive. The product choice was substantial, manicured a More

by MACRITCHIE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Barragan, Nevin Cordero
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 12, 2019

Best dealership in southern California My salesman Frank was awesome! Very knowledgeable, and went to an extreme effort to find me exactly what I wanted. This is the only dealership I will More

by JJUSTINR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 12, 2019

Seamless Experience Nick was legit! No hassle at all. Felt like I was a valued customer. Knowledgeable about the vehicle. Great experience! I’ll be back for sure. More

by mccrarth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 11, 2019

Great Service I have purchased 3 car from Mark Christopher, I love this place I will not go anywhere else. My service adviser Jackie Klosky is great, she answers More

by i3igg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky Klosky
May 12, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 11, 2019

Oil change and tire rotation I bought my SUV and receive all services at this location. The staff is very accommodating and professional. The lounge has great coffee and TV for yo More

by scas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 11, 2019

My Cadillac It was my dream to own a Cadillac and you guys made it come true. My wife is very happy and enjoy all the amenities the XT5,. Thanks. More

by POP3000EARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Cassandra Meier
May 12, 2019 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 10, 2019

not happy with service had oil changed, grease on door ,hood and grille bar. Oil drips front under hood. Oil on cross member said I need air filter, new last 1k miles San More

by BELAIR-56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens, Sam Abdelmesseh
May 13, 2019 -

Mark Christopher Auto Center responded

Hello we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 10, 2019

Courteous, professional, and attentive to my needs. I had a great experience from beginning to end. My service Advisor was very helpful. He thoroughly explained what my vehicle needed and took his tim More

by MAMERSONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike a.
May 12, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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