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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,565 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,565 reviews

October 13, 2025

I am disappointed in the amount of times I’ve had to bring my new car in and how many days it’s been there. More

by Dfannin729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Picanzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding the frequency of visits for your new car, and I appreciate your feedback. We strive to maintain high standards in our service and I would like to encourage you to contact me directly at Mark Christopher Auto Center to discuss your specific situation further. Your satisfaction is important to us. Thank you for choosing us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 13, 2025

I purchased a new 2025 Chevy Trax on Friday, and by Saturday night, I found myself on the side of a dark road calling for roadside assistance due to transmission issues. I understand that the dealershi More

by gustavoq0818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Ho
2.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us, Gustavo. I understand your frustration regarding the transmission issues you faced with your new 2025 Chevy Trax. While we recognize that quality control is outside our direct control, we value your feedback and take your concerns seriously. I appreciate Juan's efforts in communicating with you during this process, and I want to ensure your concerns are addressed adequately. Please feel free to reach out to me again or provide me with your contact information so that I can follow up directly. Your experience at Mark Christopher Auto Center matters to us, and we are committed to addressing this situation. Thank you for your patience, and we hope to restore your confidence in our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 12, 2025

They were the best dealership ive ever been to! They took care of me and i highly recommend them. More

by jayjohnson1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Chiang
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Oct 12, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback, Jay! I am glad to hear you had such a positive experience at Mark Christopher Auto Center. Your recommendation means a lot to us. We look forward to serving you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 12, 2025

They are always so helpful and friendly. They are fast and efficient. They do a great job! I recommend them to everyone.!!! More

by Jnsima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team's helpfulness, friendliness, and efficiency at Mark Christopher Auto Center. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2025

The service reps are always caring and professional. They explain everything to me. This particular service trip, my fluids were not topped off. Maybe an oversight on the part of the service tech. More

by CADDYLOVER03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm pleased to hear that you found our service representatives caring and professional. I appreciate your understanding regarding the oversight of your fluids during this visit. Your experience is important to us, and I encourage you to reach out to Mark Christopher Auto Center if you have any further concerns. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2025

Jason was excellent. Got the deal worked up quickly. Very happy with the new truck! More

by billy59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela
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Oct 11, 2025 -

Mark Christopher Auto Center responded

Thank you, Billy! I am glad you had a great experience with Mark Christopher Auto Center and that you’re happy with your new truck. Our team, especially Jason, works hard to ensure a smooth process for our customers. We appreciate your positive feedback and look forward to welcoming you back soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 11, 2025

Great guys, super easy to deal with. I appreciated the honesty and transparency when working on the deal. Nice and easy. More

by Miked5989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! It's great to hear you found the team at Mark Christopher Auto Center to be honest and transparent during your experience. We strive to make the process as smooth as possible. We look forward to seeing you again next time. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 11, 2025

Everyone was pleasant, friendly and so patient. Felt comfortable and warm welcome vibes. Loved Nick! More

by ANGEL.R.SANCHEZ01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Polytarhos,Cesar Valenzuela
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Oct 11, 2025 -

Mark Christopher Auto Center responded

Thank you for your review, Angel! I am happy to hear you had a pleasant experience at Mark Christopher Auto Center and felt welcomed by our team. Nick is indeed a fantastic member of our staff, and we appreciate your feedback about him. We look forward to seeing you again soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 10, 2025

Sergio was great. My wife wasn't sure which vehicle she wanted but Sergio was patient with us. More

by jdkissel68
Recommend Dealer
Yes
Employees Worked With
Eric Nosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Sergio provided great service and was patient while helping you and your wife choose the right vehicle. I appreciate your feedback, and we hope to see you again at Mark Christopher Auto Center for your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 10, 2025

Fast and Easy with great service. I would defiantly recommend to family and friends. was a really good all-around experience. More

by james paris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
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Oct 10, 2025 -

Mark Christopher Auto Center responded

Thank you, James! I am glad to hear that you had a fast and easy experience at Mark Christopher Auto Center. Your recommendation means a lot to us. We look forward to serving you and your family and friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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