Marion Subaru
Marion, IL
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Service 1-13-18 Other than cost, all was ok. Very attentive as we were the only customer due to icy weather. Prices for materials are on the high side. Other than cost, all was ok. Very attentive as we were the only customer due to icy weather. Prices for materials are on the high side. More
Half-assed Subaru dealer When I was looking to buy my Subaru, this dealership was not the least bit helpful. I bought my car in New Hampshire and drove it back home to Kentuck When I was looking to buy my Subaru, this dealership was not the least bit helpful. I bought my car in New Hampshire and drove it back home to Kentucky. Jeremy kept calling me for months after my purchase until I told him the second time to stop with the sales calls. When it came time to have the vehicle serviced under warranty, I selected Marion Subaru, as it was the closest Subaru dealer to my home. This was a mistake. Having the vehicle diagnosed was simple enough, but when the parts arrived and it was time to schedule an appointment for actual service, it all fell apart. The representative with whom I spoke did very little other than argue with me. No dealership management personnel were available. It seems this dealership simply runs on auto-pilot. Also, don't believe the lie that Marion Subaru's service department is open on Saturdays. All you can get on a Saturday is light maintenance, like oil changes or wiper blades. No actual service is performed at this "dealership" on Saturdays. After seeing how this place treats customers, I will not make the same mistake again. At my first interaction with this establishment, I asked if they were affiliated with Marion Toyota and was assured they were not. This was also a lie...Marion Subaru is affiliated with the crooks at Marion Toyota. Beware. More
New forester Love my new car. Now my 2nd Subaru and I won’t have anything else. Cars are so dependable and snow driving is hands down the best! Love my new car. Now my 2nd Subaru and I won’t have anything else. Cars are so dependable and snow driving is hands down the best! More
Love my Outback Kent was helpful without being pushy or condescending. The financing section was not as stressful as last time I bought a car and they seemed to try a Kent was helpful without being pushy or condescending. The financing section was not as stressful as last time I bought a car and they seemed to try and sell me less extra things. More
Satisfactory The wheel bearing was changed quickly and as promised. I’m not sure, but another one may have needed changing also. I’m still hearing some hum. I c The wheel bearing was changed quickly and as promised. I’m not sure, but another one may have needed changing also. I’m still hearing some hum. I could not hear it as I left the dealership due to traffic noise. At home on a quiet road, I could definitely hear it. Did you check all 4 wheels? More
Great dealership By far the best dealership from which to buy a car. Pleasant, knowledgeable, easy to negotiate. Would definitely recommend this business to anyone con By far the best dealership from which to buy a car. Pleasant, knowledgeable, easy to negotiate. Would definitely recommend this business to anyone considering a new car purchase. More
Great sales team! Very knowledgeable sales staff and would listen to what you wanted in your next car and made purchases a car very easy! I would recommend Marion Suba Very knowledgeable sales staff and would listen to what you wanted in your next car and made purchases a car very easy! I would recommend Marion Subaru to anyone that is looking for a car More
Very pleased first time Subaru buyer Keith Voss was a great salesman. This was my first Subaru purchase and after showing me the great safety features of the Outback I was even more conf Keith Voss was a great salesman. This was my first Subaru purchase and after showing me the great safety features of the Outback I was even more confident that this was the car I wanted to own. Everyone at the dealership was pleasant to work with during the purchase process. More
Thank you! The people I dealt with at Marion Subaru were very nice and helpful. This was only the second time I have purchased a vehicle on my own, so I don't h The people I dealt with at Marion Subaru were very nice and helpful. This was only the second time I have purchased a vehicle on my own, so I don't have much experience, but the sales person was patient with my questions and gave me space and time to think and make a decision. I did not feel pressured at all. I would definitely recommend the dealership to others. Thank you!! More
Great Experience My husband and I just bought our first new car together from this dealer. It was a great experience and we would definitely recommend them to others! My husband and I just bought our first new car together from this dealer. It was a great experience and we would definitely recommend them to others! More