Marino Chrysler Jeep Dodge - Service Center

Jose is the definition of what customer service is suppose to be. He goes out of his way to make sure you’re updated on your vehicles status. I can leave a voicemail for him and 10-15 minutes he’s cal suppose to be. He goes out of his way to make sure you’re updated on your vehicles status. I can leave a voicemail for him and 10-15 minutes he’s calling me back and ALWAYS willing to help. If you have the opportunity to work with Jose, take it! More

John was very efficient. I am always satisfied with the service at Marino Crystler Jeep Dodge.. I will return in the future for my auto needs. service at Marino Crystler Jeep Dodge.. I will return in the future for my auto needs. More

Always very professional, explains options available, provided a comfortable area to relax while my vehicle was serviced. There was a wheel cap missing, I was not aware of, ordered it for me & I picked i provided a comfortable area to relax while my vehicle was serviced. There was a wheel cap missing, I was not aware of, ordered it for me & I picked it up a couple days later. More

Needed service and they were able to take me in the following day so I was appreciative of that . They took my info and took care of the problem. 👍 following day so I was appreciative of that . They took my info and took care of the problem. 👍 More

It was a good experience overall. Customer service It was a good experience overall. Customer service timing as well. Entertains ESPN in TV helped time go faster so your in neighborhood see you in fu It was a good experience overall. Customer service timing as well. Entertains ESPN in TV helped time go faster so your in neighborhood see you in future Thanks More

From the moment I made the appointment on the phone to the moment I picked up my truck. Staff is professional and helpful. The woman who took my call took the time to help answer my questions and found a the moment I picked up my truck. Staff is professional and helpful. The woman who took my call took the time to help answer my questions and found a recall that I wasn’t aware about. The service manager Steve was up front and transparent about the service and what was needed and what I will be in the future. Very honest of the service and what my vehicle needed. I am 110% happy with the quick and professional service!!! More

Lloyd fixed my car right. suspension noise is gone and vehicle drives smooth. Will come back again for future services and maintenance. Thank you Lloyd vehicle drives smooth. Will come back again for future services and maintenance. Thank you Lloyd More

Not quite a good experience, my questions were vaguely answered, felt not well respected as a customer as well as an individual. Had the same feeling while making the appointment by telephone. answered, felt not well respected as a customer as well as an individual. Had the same feeling while making the appointment by telephone. More

Once I got an appointment the customer service was excellent. Car was ready faster than expected. Good communication and clean dealership. The coordination with Enterprise for a loaner car was very c excellent. Car was ready faster than expected. Good communication and clean dealership. The coordination with Enterprise for a loaner car was very convenient More

My service experience was great back on Saturday 1/30. Once again Jose helped me with all my questions and concerns regarding my recall. I been dealing with him since I first had my car in service from th Once again Jose helped me with all my questions and concerns regarding my recall. I been dealing with him since I first had my car in service from the beginning as it's always a pleasure working with him. 5 starts for Mr. Jose. More