Marino Chrysler Jeep Dodge - Service Center
Chicago, IL
274 Reviews of Marino Chrysler Jeep Dodge - Service Center
Great. Nothing negative to say at all Start to finish actually really impressed. Not just saying that. A couple of the people involved truly asked me “are we taking care of you” and waited Start to finish actually really impressed. Not just saying that. A couple of the people involved truly asked me “are we taking care of you” and waited for me to answer. Like they would’ve somehow fixed it if I had said...well no not really. It seems genuine but we no hiccups to overcome which is probably better anyway. 11/10. I am in the customer service business (restaurants) and I actually told some of my Left Coast managers how impressed I actually was and how we have the opportunity to be great too. It was actually inspiring. We happened to all be together with the Jeep last night and I had come straight form the dealership so I mentioned it. More
Emergency tire replacement I got a flat tire 1 block from Marino. I walked over and asked for assistance. They were able to help me get my Renegade into the service area and wer I got a flat tire 1 block from Marino. I walked over and asked for assistance. They were able to help me get my Renegade into the service area and were kind enough to "squeeze" me into their packed schedule, in spite of being currently understaffed. Everyone was polite, professional and willing to assist me. They were very helpful. More
Service Excellent service! No matter what time we go there, the advisers always tell us how long it will take for the service and never let us go even when we Excellent service! No matter what time we go there, the advisers always tell us how long it will take for the service and never let us go even when we go without appointments! More
Awesome and caring staff I love going to the dealership. Hassle free??🙏🏽 I have had the jeep for three years and I love the outstanding service the dealership provides. Carl I love going to the dealership. Hassle free??🙏🏽 I have had the jeep for three years and I love the outstanding service the dealership provides. Carlos Rodriguez is the best. More
Very well done work and treated very well by the people. I give this review because I believe that when you get a good deal and job, it should be told and not hidden. I appreciated the work and efficiency I give this review because I believe that when you get a good deal and job, it should be told and not hidden. I appreciated the work and efficiency of Marino Jeep company. More
Smooth service experience From the minute Teresa helped check me in for my recall & oil change to checking out with another gentleman behind the service counter I had a smooth From the minute Teresa helped check me in for my recall & oil change to checking out with another gentleman behind the service counter I had a smooth service day. Dave on the showroom floor was also very kind & helpful. He always has a smile & is very welcoming when I visit the dealership. Feels good to get great service @ Marino More
Excellent service! Always treated tremendously at Marino. From the moment of arrival, text and/or to the call to pickup my vehicle. Been a customer for 30 years. Never b Always treated tremendously at Marino. From the moment of arrival, text and/or to the call to pickup my vehicle. Been a customer for 30 years. Never been disappointed! More
Extremely professional. Quality service. Quality customer service. It’s nice to know you can trust the dealership. Always a great experience. Well worth the trip from South Quality service. Quality customer service. It’s nice to know you can trust the dealership. Always a great experience. Well worth the trip from South Loop. More
Wonderful staff members I recommended dealership highly due to the profession that these employees have they help you with all the knee that you need highly recommended the d I recommended dealership highly due to the profession that these employees have they help you with all the knee that you need highly recommended the dealership is better than the one in Skokie Illinois More
glad work done so promptly Brought car in around 12.45 p.m. when service men returned from lunch checked out car and Steve called me with diagnosis and approximate cost of repai Brought car in around 12.45 p.m. when service men returned from lunch checked out car and Steve called me with diagnosis and approximate cost of repair. Car was ready by late afternoon. Courtesy car took us home and picked us up to get car. Very satisfied with courtesy of all. More