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Marine Chevrolet Cadillac - Service Center

Jacksonville, NC

4.4
65 Reviews

65 Reviews of Marine Chevrolet Cadillac - Service Center

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May 31, 2023

Allison in the service department was more than helpful in answering all my questions and helping me to the best of her ability. More

by Arterian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
April 24, 2023

They were very friendly & professional. The diagnosis, estimated time to repair & repair=clockwork!! Thank you More

by Kbsand85617@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca, Allison
March 11, 2023

The service desk to order parts was nevered manned. Finally one rep called them and they still never came. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do nt no
February 25, 2023

Dealership is great. The ones that accept my invoice payment are wonderful also. I am still unsure if the problem is completely fixed. More

by brendabarnes2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Fuelleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

I was traveling from out of town visiting family. I was happy with how I was treated, and since I travel with my dog she was welcomed in the waiting area while my car was serviced. More

by mary_ridder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Massie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Fuelleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kourtney Ezzell
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

The overall service was excellent. My vehicle was checked in as soon as i arrived. Wait time for my service was minimal. Service writer was very cordial. More

by Geraldedwards353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison brumfield, service writer
August 16, 2022

Marine Chevrolet has always treated me good, and Andrea is very nice and professional. I will continue to get my services done there, as long as the timing is right for me. More

by Al.knowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea
July 05, 2022

Best service department I've ever dealt with. From Jr at the front desk to tim my mechanic, I couldn't ask for a better experience. Definitely will be using them in the future More

by mikedzepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jr , Tim mechanic
Jul 07, 2022 -

Marine Chevrolet responded

Hi, Mike! Thanks for taking the time to share your positive experience. We truly appreciate it!

Jul 07, 2022 -

mikedzepp responded

I give praise when due, and you guys have been great to deal with. You can be sure , when I need to get more work done I will be back. Thanks for doing me right, in this day and age , thats not always the case

May 28, 2022

Very satisfied with the service I received. I would Definitely take my car again for service. More

by cmorris5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin McKinney
May 23, 2022

Great job! Work was done on schedule and part works great! Great team work. !!! Excellent. More

by Sbryan011554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin McKinney
May 25, 2022 -

Marine Chevrolet responded

Hello, thank you for the feedback. We are delighted that you had a wonderful visit here at Marine Chevrolet. We look forward to seeing you again!

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