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Marine Chevrolet Cadillac - Service Center
Jacksonville, NC
65 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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65 Reviews of Marine Chevrolet Cadillac - Service Center
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January 03, 2024
Not very transparent on total pricing. Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I w Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I was told that was just the labor I was shown. Clips were left off line, shrouds not fastened back into place, lines were running on each other which would cause a leak later down the road. Oil mess left on radiator and frame rails. But it was done in a day so I guess there's that. They've done good work before, so maybe a holiday rush job. More
by vickman86
Employees Worked With
December 05, 2023
The service department staff at Marine Chevy are very courteous, knowledgeable, thorough, and even get you a ride back to get your car when finished. I am confident they are honest about what actually ne courteous, knowledgeable, thorough, and even get you a ride back to get your car when finished. I am confident they are honest about what actually needs repair, and they don't try to sell me something I don't need. They may offer other maintenance services but give you the option to say no. I am always pleased to get my car serviced there because I know they treat me as they do all their customers which is "Amazing" and not as just a naive woman. They were able to fix everything that I needed. JR was great at keeping me informed of the work and is an overall great advisor who went above and beyond! Thank you! See you in 5k miles! More
by wildsexymama69
Employees Worked With
JR and the smart lady in parts
November 19, 2023
Great work. They were able to fix everything that I needed. JR was great at keeping me informed of the work and overall great advisor. They were able to fix everything that I needed. JR was great at keeping me informed of the work and overall great advisor. More
by Lance
Employees Worked With
JR
October 05, 2023
She was friendly and explained to me what they were doing to my vehicle. I didn’t have to wait long. I would recommend Marine Chevrolet to everyone. to my vehicle. I didn’t have to wait long. I would recommend Marine Chevrolet to everyone. More
by tmumlady
Employees Worked With
Allison
September 30, 2023
I didn’t have to wait long for the service. I was greeted friendly. My service was explained. I was greeted friendly. My service was explained. More
by Monicagwhite
Employees Worked With
September 23, 2023
The techs quickly uncovered and repaired an ongoing electrical issue that had been troubling me for a long time. I have not had any issues since I picked the vehicle up. The staff especially my contac electrical issue that had been troubling me for a long time. I have not had any issues since I picked the vehicle up. The staff especially my contact Drew were very patient and helpful throughout the whole process. Being a veteran who is also dealing with cancer I am limited financially and experience hardships whenever I incur unexpected additional demands on my budget. Drew was helpful and understanding of my dilemma. He worked with me until I was able to pay for services and pick up my truck. I can not say enough about how helpful Drew and the technicians were during the repair process. Great work. 11 out of 10. More
by bryandeem
Employees Worked With
Other Employees :
Drew (last name unk.) and repair staff.
July 09, 2023
Always such a great experience. Professional and courteous. My service was quick and the problem was fixed right the first time. Absolutely recommend Marine Chevy Service. Professional and courteous. My service was quick and the problem was fixed right the first time. Absolutely recommend Marine Chevy Service. More
by gail.swan-ebers
Employees Worked With
Service Dept.
June 28, 2023
Sales could learn from the Services department. Sales sold me "ALL Fuilds" service for 2 years. Yet, when I pulled in to get my first ALL Fuilds change the services team knew what I was told becaus Sales sold me "ALL Fuilds" service for 2 years. Yet, when I pulled in to get my first ALL Fuilds change the services team knew what I was told because she put her head down and said: "I wish they would stop telling people that. Services 5 stars, sales 2 stars. More
by cookiehughes1
June 14, 2023
Once again totally satisfied with J. R. being knowledgeable , friendly and efficient in getting me in and out in a timely manner. Very reasonable cost of repairs as well. Highly recommend R. being knowledgeable , friendly and efficient in getting me in and out in a timely manner. Very reasonable cost of repairs as well. Highly recommend this Service Dept. to all !! More
by bwkeller758
