Marine Chevrolet

Awesome Sales Experience My buying experience was awesome! I had an online quite that was honored, My trade in was valued at a reasonable amount, and the team was very persona My buying experience was awesome! I had an online quite that was honored, My trade in was valued at a reasonable amount, and the team was very personable, professional and straight forward. I walked out of there with a 2015 Malibu with the same monthly payment I was paying on a 2012. I'm extremely happy. The finance manager Burke took really good care of me and my sales guy Eric was very patient and didn't force me to make a decision the first time I visited the dealership. Once I returned I was still treated with respect it made me even more comfortable buying with these guys. More

Smoke and Mirrors Bad experience. Spent 5 hours at the dealership trying to buy a new truck. After I was promised a purchase price by the sales manager and made loan ar Bad experience. Spent 5 hours at the dealership trying to buy a new truck. After I was promised a purchase price by the sales manager and made loan arrangements, the general manager would not approve the final transaction - this was after they tried to change VIN # from the truck I was promised to a VIN# of a less expensive truck on the final sales contract. UNSAT!!!!!!!! Wasted mine and my lender's time. More

service department The advisor Phillip is extremely rude. It is not an appropriate manor to express rolling of the eyes! Will not be taking my vehicle there again to end The advisor Phillip is extremely rude. It is not an appropriate manor to express rolling of the eyes! Will not be taking my vehicle there again to endure such treatment! More

service dept is a joke Dont waste your time with their service department. Drive the extra distance to take it to a quality center..especially if you have a Chevrolet. Prett Dont waste your time with their service department. Drive the extra distance to take it to a quality center..especially if you have a Chevrolet. Pretty sad but true! And Ive attempted to call to get my issues resolved and was sent to voicemail 3 different times. What a joke! More

Corrected their mistakes I am pleased to say that although I had a bad initial experience with this dealer they have reached out to make things right. In my opinion, that is a I am pleased to say that although I had a bad initial experience with this dealer they have reached out to make things right. In my opinion, that is a sign of a responsible business, and I would gladly give them a second chance if the need arose in the future. More

Wonderful Service If anyone is interested in buying a new or used car, I recommend Marine Chevrolet! The service I received was outstanding. My salesman, Fred Frankli If anyone is interested in buying a new or used car, I recommend Marine Chevrolet! The service I received was outstanding. My salesman, Fred Franklin, took the time and had major patience with me on helping me find the right vehicle for me. I was looking at other dealerships, but I felt they just wanted to sell a car and didn't want to take the time to find out what was right for me. Thank you Marine Chevy for everything you did for me! More

I bought a 2011 Chevy Cruze brand new in KY before PCS'ing to NC. From March of 2012 to February 2013, my water pump has had four problems. FOUR. It's been replaced twice now. I keep bringing it back PCS'ing to NC. From March of 2012 to February 2013, my water pump has had four problems. FOUR. It's been replaced twice now. I keep bringing it back since it's under 75,000 mile warranty, and they still can not fix it for good. In May of 2012, we brought it back to the dealer twice within three days for the water pump going out. The fan will turn on from the time the engine is started until it's turned off, the heat and air won't work, and the car will shut down for overheating. The service department does not report to Carfax and they told GM it's only been in three times now for overheating, when I already have three papers from repairs made to the water pump, not including the paper I will receive tomorrow when I get my car back. This dealer does not know how to fix your car permanently. I called GM directly and am now waiting on a regional manager to call me. I suggest going to Wilmington. More

We stopped in to start our search for a newer model vehicle, as my old truck was getting tired and with my new job, needed something with good gas mileage, comfort and drivable on the interstate (70 MP vehicle, as my old truck was getting tired and with my new job, needed something with good gas mileage, comfort and drivable on the interstate (70 MPH at around 2000 rpm). Kevin walked us around the lot after what we discussed what we wanted and within our budget. Needless to say, he showed us a couple of fine previously owned cars, and we settled on a very nice Honda Acoord and by 12:00 we were driving home with our purchase. Everyone at Marine Chevy was friendly, professional and able to answer our questions. It made purchasing a vehicle very easy and stress free. More

Shane Wilkins, as the General sales manager, can make me a little better offer for my trade-in's and makes me feel like I'm getting the very best deal around. He knows that if I'm made to feel he's done all a little better offer for my trade-in's and makes me feel like I'm getting the very best deal around. He knows that if I'm made to feel he's done all he can do for me that I will return! This is the 11th vehicle I purchased from Marine chevy in the last 12 years! All the staff are very friendly but not pushy. Steve Heldt in the finance dept. couldn't be more helpful and friendly. Carlos in the service dept is the best! My new Equinox is the 61st General motors vehicles that I have Bought! I do hope to keep this Equinox for quite awhile because it meets all my expectations especially gas milage! Sincerely, Tom Martin More

Our experience at Marine Chevrolet was great! They took the extra time to get us financed and were very friendly, fast, and helpful. Our salesman worked through his lunch to help us find a truck and then s the extra time to get us financed and were very friendly, fast, and helpful. Our salesman worked through his lunch to help us find a truck and then spent the time to help us set up all the features. More