Marine Chevrolet
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Not very transparent on total pricing. Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I w Was told around $500 for repair, when checked in was shown a price of $556 which was on par. Picked up vehicle and cost was $860. When questioned I was told that was just the labor I was shown. Clips were left off line, shrouds not fastened back into place, lines were running on each other which would cause a leak later down the road. Oil mess left on radiator and frame rails. But it was done in a day so I guess there's that. They've done good work before, so maybe a holiday rush job. More
The service department staff at Marine Chevy are very courteous, knowledgeable, thorough, and even get you a ride back to get your car when finished. I am confident they are honest about what actually ne courteous, knowledgeable, thorough, and even get you a ride back to get your car when finished. I am confident they are honest about what actually needs repair, and they don't try to sell me something I don't need. They may offer other maintenance services but give you the option to say no. I am always pleased to get my car serviced there because I know they treat me as they do all their customers which is "Amazing" and not as just a naive woman. They were able to fix everything that I needed. JR was great at keeping me informed of the work and is an overall great advisor who went above and beyond! Thank you! See you in 5k miles! More
Great work. They were able to fix everything that I needed. JR was great at keeping me informed of the work and overall great advisor. They were able to fix everything that I needed. JR was great at keeping me informed of the work and overall great advisor. More
Our experience at Marine Chevrolet was so good, I decided to write a second review. The ZR2 is more than we could have ever asked for. With Stephen's help, we were able to get approved and drive off the lot to write a second review. The ZR2 is more than we could have ever asked for. With Stephen's help, we were able to get approved and drive off the lot the same day in less than 6 hours! That was the best. We went in, wasted no time, and he was also very detailed and informative. Although it was only 6 hours, we never once felt rushed. There was no worrying over such a huge purchase. It was effortless. Stephen took away all the hassle and concern. The past week has been great. The truck was everything Stephen told us and more. I can't thank him enough for helping us with this purchase. To further add to our experience, we also have had a few follow up questions and Stephen Smith was the guy we knew to call and who would help us most. He answered all of them without hesitation. His charisma, humor, and personality is always a plus. I went back the day after getting the vehicle and not only did he update us on services and what was covered on our NitroFill account (again), Stephen also walked me through GM military appreciation. He made sure, after multiple attempts (website not working), that my information went through. Marine Chevrolet, you did an amazing job hiring this man. I'd also like to say a big thank you to Hugo as well. He was more than helpful and made sure all of our info was correct in the final signing process with the bank. As far as questions, comments, or concerns, I'll definitely be reaching out to Stephen. This dealership is definitely one of the top in the state. I'd even go as far to say if all salesmen are like Stephen, maybe even top in the country. His customer service skills, knowledge, and attentiveness are all qualities you'd hope to find in every person working with the public. I'd also like to point out that I was reading some of the reviews, and they've got me asking, Branden who? Stephen Smith is where the sales are at. The man, the (not so much a) myth, the legend. Stephen Smith More
She was friendly and explained to me what they were doing to my vehicle. I didn’t have to wait long. I would recommend Marine Chevrolet to everyone. to my vehicle. I didn’t have to wait long. I would recommend Marine Chevrolet to everyone. More
I didn’t have to wait long for the service. I was greeted friendly. My service was explained. I was greeted friendly. My service was explained. More
The techs quickly uncovered and repaired an ongoing electrical issue that had been troubling me for a long time. I have not had any issues since I picked the vehicle up. The staff especially my contac electrical issue that had been troubling me for a long time. I have not had any issues since I picked the vehicle up. The staff especially my contact Drew were very patient and helpful throughout the whole process. Being a veteran who is also dealing with cancer I am limited financially and experience hardships whenever I incur unexpected additional demands on my budget. Drew was helpful and understanding of my dilemma. He worked with me until I was able to pay for services and pick up my truck. I can not say enough about how helpful Drew and the technicians were during the repair process. Great work. 11 out of 10. More
Best dealership experience ever! From the moment I pulled into the parking lot to the moment I walked out of the dealership with keys in my hand, I felt so welcomed. Branden Havens, From the moment I pulled into the parking lot to the moment I walked out of the dealership with keys in my hand, I felt so welcomed. Branden Havens, the wonderful sales agent who helped us find our best option for a family SUV, greeted me outside. As we walked to his desk, Branden introduced me to his manager, John Yun, who was seated in the main sales lobby. I feel like most managers hide in their offices so I really liked that I was able to put a face with a name. Branden was very knowledgeable about the technology and features of the car. He even helped me install my car seats in the car we were interested in to make sure they fit properly! I never felt pressured or taken advantage of through the entire car buying process. I cannot say enough nice things about Marine Chevrolet, Branden Havens, and John Yun. Thank y'all so much! More
As always, Marine Chevrolet was friendly, professional and very helpful during my purchase of my new Trailblazer. I have been a customer of Marine Chevrilet since 2007, and have purchased 8 vehicles from and very helpful during my purchase of my new Trailblazer. I have been a customer of Marine Chevrilet since 2007, and have purchased 8 vehicles from them. You can gather that I trust Marine Chevrolet to treat me well, both for sales and service after the sale. More