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Marine Chevrolet

Jacksonville, NC

Overview
Employees
Reviews
Vehicles
4.6
303 Reviews
WELCOME TO MARINE CHEVROLET Eastern Carolina's Truck Capital For over 70 years, our Chevrolet dealership in North Carolina, one of the best Jacksonville car dealerships, has served the Jacksonville community, providing a wide selection of new and pre-owned vehicles, but also auto service and auto loan financing. For these reasons, we’re the trusted dealership for many residents of Swansboro, Sneads Ferry, and Camp Lejeune. Our customers value our friendly customer service and the expertise of our staff. So regardless of if you’re on the hunt for a new Corvette, or need a tune-up for your Malibu, we’re the Chevrolet dealership with new and used cars for sale in Jacksonville that can handle all of your needs.
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1408 Western Blvd

Jacksonville, NC

28546

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Showing 303 reviews

May 08, 2024

Allison in service is always top notch! She always goes above and beyond! I don't use anyone else in the Service Center at Marine Chevrolet. More

by cdbetteridge2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Floyd
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May 10, 2024 -

Marine Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Allison and our team were able to go above and beyond for you. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

March 05, 2024

Customer service was outstanding from start to finish. I was provided up to date status and out the door cost. Thank you Casey and a huge thank you to Eric. GREAT TEAMWORK!!! More

by Tony0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Mar 07, 2024 -

Marine Chevrolet responded

Hi Tony, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

February 14, 2024

Isabelle Acevedo was extremely helpful and a pleasure to work with. I would highly recommend her to anyone looking for a new set of wheels. ACR More

by Bubba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabelle Acevedo
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Feb 16, 2024 -

Marine Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Isabelle was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, John Yun, GSM, 910-455-2121; johnyun@marinechevy.com

February 13, 2024

Brought my 2020 silverado in for a scheduled maintenance and oil change. They never rotated my tires. So now I'm not sure if they checked my fluids or my battery life. Or if they changed my oil or just hit More

by Kikidemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Marine Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

February 08, 2024

After 5 visits and an extra $1200. to fix problem that was a warranty Your Shop manager finally listen to me and they replaced the rear struts. Probably willl only return when I hav More

by crkeel
Workmanship
Recommend Dealer
No
Employees Worked With
Drew
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Feb 09, 2024 -

Marine Chevrolet responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

February 06, 2024

Excellent service. Everything from the front desk, service, managers, and salesmen were friendly. Definitely recommend. More

by acoriacb
Recommend Dealer
Yes
Employees Worked With
Isabelle Acevedo
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Feb 07, 2024 -

Marine Chevrolet responded

Your compliments and kind words mean so much to me and my team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, John Yun, GSM, 910-455-2121; johnyun@marinechevy.com

February 06, 2024

Isabel helped me to feel at ease, orienting me through every step of the process. Highly recommended! More

by w.alvarado72
Recommend Dealer
Yes
Employees Worked With
Isabel Acevedo
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Feb 07, 2024 -

Marine Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Isabel does for Marine Chevrolet and our customers. Hope to see you again soon! Sincerely, Kenny Bishop, Service Director, kennybishop@marinechevy.com

January 22, 2024

Excellent service. JR is top notch and very thorough. Very pleased with the service at Marine Chevrolet. More

by steadmancrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Fuelleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kourtney Ezzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR
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Jan 23, 2024 -

Marine Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, John Yun, GSM, 910-455-2121; johnyun@marinechevy.com

January 06, 2024

I appreciate it when they notify me about other concerns about my vehicle. This way it can be taken care right away. Thank you for the quick service. More

by pgr.develdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Massie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Fuelleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kourtney Ezzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Marine Chevrolet responded

I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. Sincerely, Vinnie Havens, Service Manager, vinniehavens@marinechevy.com

January 04, 2024

The service department employees were very courteous and answered all of my questions. I am completely satisfied with the service I received on my Z71. More

by gberridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J R Suarez
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Jan 05, 2024 -

Marine Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Vinnie Havens, Service Manager, vinniehavens@marinechevy.com

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