Marine Chevrolet
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Visited Marine Chevrolet to buy a part (rear brake pads) for my 2017 Buick Cascada Premium. I enter the parts department and requested help this this purchase. The woman at the service desk called for a p for my 2017 Buick Cascada Premium. I enter the parts department and requested help this this purchase. The woman at the service desk called for a parts employee to assist me. After waiting five minuets, she again called requesting someone come to the desk to assist. I could hear people in the back talking loudly and laughing. After waiting another few minuets a man approached the desk and inquired of me what I wanted. When I told him what I needed, with looking the part up he said if I didn't have the VIN number of the vehicle he could not help me. There is only one AC Delco part number for this vehicle (Premium) which is the AC Delco #171-1004. Had he took the time to actually research the vehicle information I provided him, he would have found the part. It appears he was more interested in rejoining the festive conversation he had been engaged in instead of assisting a customer. More
After receiving my car back worse than going in, I have to pay to have it towed in and have to wait 5 days before the service dept can get to it. My engine was making noise and it still is. However, it now to pay to have it towed in and have to wait 5 days before the service dept can get to it. My engine was making noise and it still is. However, it now also cuts off while driving, the auto starter doesnt work, and my check engine light is on. Those were not an issue when I went in from the start. I still have to wait 5 days to have a diagnostic check done before they decide if Im eligible for a loaner. However, they did notify me that there are no loaners currently available. So now I have to figure out how to get back and forth to work until they fix what what they broke!!! More
Great response from start to finish Chris weaver assisted with a car purchase. I've been looking at this model for a while and he had it ready for me to test drive when I got there. I Chris weaver assisted with a car purchase. I've been looking at this model for a while and he had it ready for me to test drive when I got there. I was in and out in 2 hrs or less! Usually it's an all day event to buy a car. Chris walked us through to the finance department, final prep and we drove it home. Great services! I will definitely recommend this dealership. More
New Chevy Silverado Custom Trail Boss My wife and I walked in, knowing exactly the truck we were looking for. There are many people that say you shouldn't buy a vehicle in Jacksonville NC My wife and I walked in, knowing exactly the truck we were looking for. There are many people that say you shouldn't buy a vehicle in Jacksonville NC because it is a military town and dealerships just try to get over on Marines. My wife and I had the exact opposite experience. Knowing the truck that we wanted, Austin helped search, on a couple different computers until the exact truck I wanted was found. He was very descriptive in explaining all the attributes of the truck as well as the timeline for get to Jacksonville for me to drive home. Very professional, friendly, and help cater to exactly what the customer wants/needs! Austin was one of the best sales personnel I've had the fortune of dealing with in the many different times I've been to many different dealerships through the years. I will recommend this dealership to anyone wanting a bowtie in front of them driving down the road solely on his accolades!! More
Very friendly and knowledgable I will recommend everyone. The dealership staff was great,especially Kevin in sales he was knowledgeable, kind and considerate, made us feel very comfortable at a time we had to The dealership staff was great,especially Kevin in sales he was knowledgeable, kind and considerate, made us feel very comfortable at a time we had to make a big decision to purchase. Thank you all for your professional treatment. More
Great In Sales From the time me and my wife got to the dealership we felt welcome, and we’re in good hands. The salesman was Kort Rampe, he was very professional and From the time me and my wife got to the dealership we felt welcome, and we’re in good hands. The salesman was Kort Rampe, he was very professional and on point with his knowledge. He went above and beyond to be sure we had everything we needed and wanted. if looking for a vehicle at Marine Chevy be sure to ask for Kort, great guy! More
Awesome crowd to work with Marine Chev is an awesome dealership. This was my 5 th new vehicle purchase from Marine. On this particular day I just went in for a service and end Marine Chev is an awesome dealership. This was my 5 th new vehicle purchase from Marine. On this particular day I just went in for a service and ended up trading for a newer model Silverado. Sales Kevin Bouyer didn’t give up on me or the sale even though we had some hurdles to cross. The entire Marine Chev team did an excellent job making this returning customer happy once again. This is why I keep my business coming back to Marine Chev More
New Colorado Josh Greene is a fantastic salesman and is the reason I decided to ultimately buy. His patience, knowledge and ability to relay a clear message allowe Josh Greene is a fantastic salesman and is the reason I decided to ultimately buy. His patience, knowledge and ability to relay a clear message allowed me to get the best deal possible. I’m happy I have joined the Chevy Family. #givejoshapromotion More
Marine Chevrolet of Jacksonville, NC We wish to thank the entire team at Marine Chevrolet of Jacksonville, NC for the outstanding service and attention given during our purchase of a used We wish to thank the entire team at Marine Chevrolet of Jacksonville, NC for the outstanding service and attention given during our purchase of a used car. Our salesman Patrick was knowledgeable and patient in answering all our questions. He was very thorough in explaining the sales process and in walking us through the paperwork. At no time did he try to push a sale on us. Steve the Manager was very helpful in addressing questions regarding credit and down payment options. Steve the Finance Manager put us very at ease during the financing process, including being very clear when it came to helping us select an extended warranty and GAP insurance coverage. The young lady at the front desk was very kind and helpful. She made sure our granddaughter had popcorn and cartoons to keep her busy while we were working on the purchase. Again, many thanks to you all for the excellent buying experience. More
Friendly staff, treated me well Marine Chevrolet keeps a quality inventory and is willing to work to get you into the vehicle you want. I’ve only had my vehicle a few days but so far Marine Chevrolet keeps a quality inventory and is willing to work to get you into the vehicle you want. I’ve only had my vehicle a few days but so far so good. More