Marina del Rey Toyota - Service Center

Professional and consistent We worked with Juan/"Jay" and he was great. He took the time to explain the needs and options for our 4Runner. He is VERY good with getting back to yo We worked with Juan/"Jay" and he was great. He took the time to explain the needs and options for our 4Runner. He is VERY good with getting back to you on the phone if you need an update, get disconnected, etc. Thank you so much for that. More

No appointment service Went without appointment and was able to have car serviced. Called me when car was ready within 4 hours. Can’t ever complain about that. Went without appointment and was able to have car serviced. Called me when car was ready within 4 hours. Can’t ever complain about that. More

Great, professional service. My usual "go-to-guy" is Dave Job. Unfortunately he was going to be off during my car's service and introduced me to Alfonso who was most cordial and My usual "go-to-guy" is Dave Job. Unfortunately he was going to be off during my car's service and introduced me to Alfonso who was most cordial and accommodating. Was able to have repair finished by the time originally estimated. More

Great service Gene has been my service rep for too many years to count. I always pleased with the service. Being greeted and how you’re treated from the time you co Gene has been my service rep for too many years to count. I always pleased with the service. Being greeted and how you’re treated from the time you come in to when you leave is important. More

Top-notch service from top-notch folks The service advisors and technicians go the extra mile to make the service experience stress-free. My car is an elderly classic, requiring specialized The service advisors and technicians go the extra mile to make the service experience stress-free. My car is an elderly classic, requiring specialized knowledge that precious few technicians have anymore. Until I found Marina del Rey Toyota, I had dreadful experiences with shops that thought that they knew how to work on my car, but didn't. The people at Marina del Rey Toyota, on the other hand, know my car as well as the engineers who designed it, and keep in on the road, year after year. These people are the best! More

Recall and transmission flush Intake went smoothly, the work was done on time -- earlier in fact, I got a loaner car and paid a fair price for transmission maintenance service. Eve Intake went smoothly, the work was done on time -- earlier in fact, I got a loaner car and paid a fair price for transmission maintenance service. Everyone was nice and professional. More

It was great. I enjoyed every thing about this dealership .From management to the customer service counter people . The service writers got me in right away and t I enjoyed every thing about this dealership .From management to the customer service counter people . The service writers got me in right away and the serve tech people were quick to work on my truck . More

Great service but need a new remodeled waiting room Excellent service done rapidly without hassle. But on a hot summer day, no air conditioning, and very few plugs or tables on which to work is not acce Excellent service done rapidly without hassle. But on a hot summer day, no air conditioning, and very few plugs or tables on which to work is not acceptable. More

Always An Easy Positive Experience This was one visit of any to the service department of Marina del Rey Toyota Scion. I have had all of my service done here for years. Making an appo This was one visit of any to the service department of Marina del Rey Toyota Scion. I have had all of my service done here for years. Making an appointment is easy, the staff is pleasant and courteous, and their estimates (both charges and time) are always spot on. I'll be back at 20,000 miles! More

Marina del Rey Toyota Service Center Excellent service by Gene (service manager), service technicians and Marina del Rey Toyota Service Center. Friendly, efficient, and vehicle was clean Excellent service by Gene (service manager), service technicians and Marina del Rey Toyota Service Center. Friendly, efficient, and vehicle was clean when finished. Thank you very much! More