Marina del Rey Toyota - Service Center

Customer Service David at service was professional , and courteous, excellent attitude , and knowledgeable, he even followed up with phone call to make sure all is o David at service was professional , and courteous, excellent attitude , and knowledgeable, he even followed up with phone call to make sure all is ok on the car More

Personalized Service With a service appointment made. Alex was able to give me personalized service and explained to me my servicing needs. The waiting room was clean an With a service appointment made. Alex was able to give me personalized service and explained to me my servicing needs. The waiting room was clean and comfortable. More

Recall & Brake Replacement I came in to check on the recalls to my F J Cruiser, which they accomplished with ease. I needed new brakes all around and the execution of this task I came in to check on the recalls to my F J Cruiser, which they accomplished with ease. I needed new brakes all around and the execution of this task was done ..."SPOT ON"! I have had brakes put on other cars in the past and it was a back and forth after the job was done because my car would pull either left or right showing that they weren't adjusted correctly. But not at Marina Toyota .... 50 mph to 0 .... straight as an arrow. Thanks for a great job!! Oh, and your shuttle driver was SO nice. Thanks again! More

Outstanding Service! Five Star service from David Jobb, as always! I recommend Marina Toyota and my go to service advisor, David Jobb, to all my family, friends, and Co- Five Star service from David Jobb, as always! I recommend Marina Toyota and my go to service advisor, David Jobb, to all my family, friends, and Co- Workers! More

Another "All Good" service appointment. My recent service appointment was great. My service advisor, Robert Olivarez was extremely professional, very nice and understanding at the same time. My recent service appointment was great. My service advisor, Robert Olivarez was extremely professional, very nice and understanding at the same time. And, his co-worker Richard Ascincio who was responsible for locating parts for my car was teriffic also. My Prius is a 2001 model, so I can understand that finding parts might take some effort. I have been a customer of Marina Del Rey Toyota for over fifteen years. They always follow through and do exactly what they promise. It is always a pleasure and, I especially appreciate feeling peace of mind when dealing with Marina Del Rey Toyota. More

Good service !! Great service.. I got a few services done to my car. It took a little more than expected but Alex was considerate and called me to let me know.. I re Great service.. I got a few services done to my car. It took a little more than expected but Alex was considerate and called me to let me know.. I really appreciated it. More

Best service ever!!! I had an amazing experience with Marina Del Rey service. They were quick fast, & affordable. I will definitely be taking my car there every single tim I had an amazing experience with Marina Del Rey service. They were quick fast, & affordable. I will definitely be taking my car there every single time & not to mention Alfonso was great! More

Gene is an outstanding service rep! I come back to MDR Toyota because of Gene Edmond’s great service! He he takes time to walk me through what’s wrong with my car and is very thorough an I come back to MDR Toyota because of Gene Edmond’s great service! He he takes time to walk me through what’s wrong with my car and is very thorough and honest. I feel confident with him as my service rep and won’t go anywhere else because of him! Best customer service I’ve ever had! More

The Service Department Advisor Alfonso is the BEST! I am always in a hurry to get to my job and Alfonso is always there at 7 am on the dot to service my car. He is a smart young man who is quite knowle I am always in a hurry to get to my job and Alfonso is always there at 7 am on the dot to service my car. He is a smart young man who is quite knowledgeable about my Prius Plus - and honest about whether or not I need any other additional service or good (such as new tires). He called to immediately to let me know the status of my service and calls me prior to my car finishing being serviced so that I can have time to pick-up my car. Perfect maintenance service advisor to our family! And their prices for maintenance is nice to my pocket-book than Santa Monica Toyota which charges much more for all their services. More

Robert in the Service Department is the best! My husband and I have taken our cars to Marina del Rey Toyota for many, many years. Without exception, the service we've received has been consistent My husband and I have taken our cars to Marina del Rey Toyota for many, many years. Without exception, the service we've received has been consistently excellent, due in no small part to our Service Rep, Robert. He's always very personable, accommodating, knowledgeable and informative. He's simply the best! More