Marina del Rey Toyota - Service Center

Excellent helper Repairing my sunroof as a result of car accident and dealing with insurance directly to obtain approval without cause me any problem IS an excellent s Repairing my sunroof as a result of car accident and dealing with insurance directly to obtain approval without cause me any problem IS an excellent service More

Bad customer service Actually i went to delear to fix my new car and they didn’t respect and not responded to anything i want. I got the car on April 26 2018 and from day Actually i went to delear to fix my new car and they didn’t respect and not responded to anything i want. I got the car on April 26 2018 and from day one have a problem but no body try to help me, beside that the manger over there she was very aggressive and not respect the customer. I know that the customer always right as per customer service excellence but i think no body tell her that. After all of that I complain to toyota corporate and no body reaponse too I have a pictures proof that i took the car from day one not working well for some reasons. And after all of that i sent complain online and no body response too I am advise all customer dont take toyota car any more especially Toyota CHR Toyota corporate don’t care about the customers Note the my all story i wrote it before in the write review More

Exceptional Service David’s help made my visit for maitinence on my vehicle pleaseant and speedy. i set an appointment with David a day prior to my visit. i unfortunately David’s help made my visit for maitinence on my vehicle pleaseant and speedy. i set an appointment with David a day prior to my visit. i unfortunately ran late, but was pleasantly greeted at marina toyota. More

Good job! Always friendly. Welcome me by name. Polite to my family. Have done good work on my FOUR Prius'. Have been a customer for over thirteen years. Always friendly. Welcome me by name. Polite to my family. Have done good work on my FOUR Prius'. Have been a customer for over thirteen years. More

Excellent Service Go see Gene Edmund at Marina del Rey Toyota for all your service needs. He's smart, direct, efficient and no xx. Understood my needs and my time frame Go see Gene Edmund at Marina del Rey Toyota for all your service needs. He's smart, direct, efficient and no xx. Understood my needs and my time frame. Gave me a realistic turnaround and my car was ready when I expected it to be. More

Awesome service! I was there for toyota care complimentary service scheduled with Alfonso. He told me to come back after 3 hrs to pick up my car but unexpectedly i got I was there for toyota care complimentary service scheduled with Alfonso. He told me to come back after 3 hrs to pick up my car but unexpectedly i got a call within an hour that my car is ready. I was not expecting it that early though!! Thank You :) More

Easy. Professional. And always great work. David Jobb at Marina Del Ray Toyota does a fantastic job of taking care of my Land Cruiser and my Tacoma. He knows what he's doing. I would never go a David Jobb at Marina Del Ray Toyota does a fantastic job of taking care of my Land Cruiser and my Tacoma. He knows what he's doing. I would never go anywhere else. More

The best Toyota dealership! Marina Del Rey Toyota is the best place to take your vehicle. The staff cares about you as a customer and the service is good. I’ve been to other loca Marina Del Rey Toyota is the best place to take your vehicle. The staff cares about you as a customer and the service is good. I’ve been to other locations that are closer but find that this location is the BEST! I’ve dealt with many service reps and they are ALL great guys. I have dealt with Alfonso more recently and he is great! More

Excellent I always receive Professional, friendly, courteous, and dependable service. I appreciate the Nice and clean waiting room and bathroom. I have been a I always receive Professional, friendly, courteous, and dependable service. I appreciate the Nice and clean waiting room and bathroom. I have been a Customer since 2003 both for purchase and services More

Routine Maintenance that was anything but routine Took my Prius in for a routine minor service after making an appointment on-line. Alfonso Quinones, Assistant Service Manager, called the morning of m Took my Prius in for a routine minor service after making an appointment on-line. Alfonso Quinones, Assistant Service Manager, called the morning of my appointment to confirm. When I got to the Dealership, he was ready to write-up my service, and my wait for a Shuttle was about ten minutes. The car was ready when promised, and the young women cashier had my invoice ready. I was in and out in less than 15 minutes. This was truly an excellent service experience. I love Alfonso, and the personalized service he gives. Keep up the good work! More