Marina Dodge Chrysler Jeep
Webster, NY
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314 Reviews of Marina Dodge Chrysler Jeep
The best around! The people at Marina dodge are the friendliest people to work with! They make car buying and service fast and affordable! Will give them my business a The people at Marina dodge are the friendliest people to work with! They make car buying and service fast and affordable! Will give them my business again ! More
Love my new Jeep Renegade! Thanks Louie! Been tolling over getting a new ride for months now, and have been reading up on the Renegade - along with a few other various models for some time no Been tolling over getting a new ride for months now, and have been reading up on the Renegade - along with a few other various models for some time now. Used to have a '98 Cherokee, back before the twins, which I totally loved - but they're just not the same anymore. Upgraded to a Durango once we had all the baby-stuff to cart around in '07 - but never really enjoyed it like I did my Cherokee before it. Now that the boys are 10, there's not as much extra cargo to carry around. The boys and their iPods/Tablets take up a whole lot less space than all those diaper bags and carriers used to. Went into Marina this past weekend while me and the wife had a couple hours to ourselves. I knew what I wanted - I wanted to try out a Renegade. Louie hooked me up. Let me take out a pretty little Red one for spin. Man, felt just like I remembered a Jeep should feel. Solid and responsive. Quick on the throttle. Brought back excellent memories. Got back to the dealer and walked on inside. He got me the payments I wanted, and wham - I was trading in the Durango for a shiny new Jeep Renegade. My first _new_ car EVER, and I'm 44! I've bought cars from dealers before, but always used. I've had the Renegade now since Saturday - so what, about 4 days. I love it. Easy as that. I love being back in a Jeep. Got my first Jeep wave on the way to work Monday, as-if I had never left the family. I know some are probably saying - Blah, if it ain't a Wrangler it ain't a real Jeep. Well it certainly feels like a Jeep, and I'm planning on treating it like a Jeep. And the guy in the mud-covered Rubicon that waved at me Monday morning certainly treated me like family. Thanks to Louie and the folks at Marina for making my first new-car-purchase a lot less painful than I expected it to be. Here's to a long and lasting partnership! More
Mike took alot of time with my wife and I when we were looking for a second used car. we really didn't even know if we were going to buy another car but the price was right. that was owed mai when we were looking for a second used car. we really didn't even know if we were going to buy another car but the price was right. that was owed mainly to Mike. we test drove the car twice and we were with Mike for about 3 hours. at one point he was even ready to let us take it overnite if need be. we bought the car[ used outlander sport] and the only issue was stale cigerette smoke smell. the serivce dept did a good job with that and we are both satisfied. thanks again. Steve W. More
very rude Lie lie lie about fixing the problem set my service date two after my warranty was up I have my lawyer in the work with the hidden tape recorder in th Lie lie lie about fixing the problem set my service date two after my warranty was up I have my lawyer in the work with the hidden tape recorder in the car I took it there can wait to see his face when it come to light More
False Advertisement about tent event! Their website said they have a tent event going on with over 700 cars. My husband has been looking for a truck and they had TONS of them listed on Their website said they have a tent event going on with over 700 cars. My husband has been looking for a truck and they had TONS of them listed on their list. I preregistered for the event and my husband left work 2 hours early to meet me there. I got there early to go over specifics before he arrived and was told the sale was 3 weeks ago but they always have sales so they leave it up. GREAT FALSE ADVERTISING! We were very educated about what we needed so my husband said he would still look around. I told the sales rep what we owned on the trade in, how much another dealership had offered us, the max cost the new truck had to be under, and the rate our current loan is listed for. After 45 minutes had passed the sales rep had only showed me 2 trucks. My husband arrived and the sales guy wanted to get a value on the trade so we went back inside and gave him the keys. 15 minutes passed and my husband flagged someone down to ask if the guy was new because we had been waiting so long. He finally came back, and told us the offer which was $2,000 lower than the previous dealership. My husband said that wasn’t good enough so the sales rep started asking to run his credit. I kept asking how they could value the trade when we didn’t even know if they had a truck we wanted. The sales guy kept saying he didn’t know what trucks to show us without a trade value and a credit score. I had already told him what the other dealership offered us, the rate of the current loan, and the max cost that I knew we had to beat on a new truck. After 1.5 hours we walked out. What a waste! We went to another dealership on the way home who took all of the same info, and showed us 9 different options, in 30 minutes total! More
One of the Best car buying experiences I was recommended by my daughter and future son-in-law to visit John Gutierrez at Marina Dodge for my next car purchase. John was very friendly, inf I was recommended by my daughter and future son-in-law to visit John Gutierrez at Marina Dodge for my next car purchase. John was very friendly, informative and offered many choices based on what I was looking for. Definitely never felt pushed or rushed, made me feel very comfortable in the decisions I was making. Thinking that most dealers would make me wait to take the car home, but thanks to John and Mike, this deal was worked out quickly, signed and out the door within a couple of hours. I was very impressed with the service and the deal and would definitely recommend John to anyone I know who's looking to buy a car, with no hassles and great customer service. More
best experience My dad recently just purchased a new vehicle and he was so very happy about his experience and the courtesy and friendliness from John!! He was extrem My dad recently just purchased a new vehicle and he was so very happy about his experience and the courtesy and friendliness from John!! He was extremely satisfied with his purchase and amazed at how quickly everything was done and handled. Very professional and he will definitely refer John and the Marina group to everyone he meets!" More
Best Car Buying Experience I recently went to marina to look for a used car. When i got there i already had an idea in my head of what i was looking for. When my wife and I got I recently went to marina to look for a used car. When i got there i already had an idea in my head of what i was looking for. When my wife and I got to the door John Gutierrez greeted us promptly to offer his assistance. It was a blizzard outside so he offered us coffee and let us warm up before looking for our new vehicle. John was very respectful and considerate of our options. I told him i was looking for a 12/13 dodge charger with a hemi. He offered his professional opinion about the 14 charger with the v6 and all the options that were included for such a good deal. I took his advice and test drove it, which I instantly fell in love with. Johns knowledge of the vehicles on the lot was outstanding. He showed me everything there was to know about the vehicle without any hesitation. John came off as a very trustworthy guy and i greatly appreciated his professional advice. He also wasn't like other salesman who hound you ready to make a sale. He took his time and made our visit very relaxing. There isn't one bad thing i could say about our visit. He was an outstanding salesman and got us a deal we couldn't refuse. All said and done i got the car of my dreams at an affordable price. I would defiantly use John again on my next car. More
Worst service ever Ibroughtmyvvehicleinat 10:30amfor my2013DodgeDartwastoldbytwo serviceworkersthat Iwouldgetacall backinatleastanhour,nevergotcalledback. Iproceededtoca Ibroughtmyvvehicleinat 10:30amfor my2013DodgeDartwastoldbytwo serviceworkersthat Iwouldgetacall backinatleastanhour,nevergotcalledback. Iproceededtocallthem (whichishorriblecustomerservice)at 12pmwastoldtheyarenotdonelooking atitandIwouldgetacallbacksoon.Nevergotacallback,calledthemat4:45pmwastoldthattheywereclosing,transferredmetotheservicedepartmentwhichbroughtmetothevoicemail.Calledagain, wonderingifIcantalktosomeonetoatleastpickupmycarandawomansaidshewasgoingtogototheserviceareatohavesomeonecallmebackandnoonecalledme!I'mdisgustedwiththisservice, IamnowoutofacartillMonday. ThisiscompletelyridiculousthatIwasn't evengiventhecurtesyofaphonecall More
Great service! Everyone that worked there was very friendly and accommodating. The deal was worked out quickly and didn't take forever. I never felt like I was being Everyone that worked there was very friendly and accommodating. The deal was worked out quickly and didn't take forever. I never felt like I was being pushed or rushed into making a deal. Would recommend this dealership to everyone!!! More