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Marin Mazda

San Rafael, CA

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5 Reviews
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807 E Francisco Blvd

San Rafael, CA

94901

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Showing 5 reviews

October 28, 2023

They were so patient, friendly and helpful. Worked with us for hours with no pressure. More

by jolijok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FILI CARRENO
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September 28, 2023

We used to love this Mazda Service Center. The staff was accommodating and the prices weren't outrageous for a dealership, and they tracked our service records. However, this last "routine" v More

by a1malicki2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Vargas
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Sep 28, 2023 -

Marin Mazda responded

Thank you for your feedback. We apologize for any miscommunication regarding services performed and our charges. We do follow Mazda's recommendations which are very comprehensive. Marin MAZDA

Sep 28, 2023 -

a1malicki2 responded

It was my experience that the service representative was up-selling overpriced services that were not needed. In what world do fluid fills and filter replacements result in $950.00?

January 25, 2023

Great experience . .. friendly and efficient sales team. Got a great deal, fair trade-in and done in around an hour. Excellent overall ... More

by dean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil, Rueben
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August 27, 2022

Very nice people. Didn’t have to bargain back & forth . Told them what I wanted to pay , what I wanted for my trade . Then I got my deal , on my way I went in my car . More

by Just John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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June 22, 2021

Horrible communication. They ran my credit and got loan approval. Then sold the car out from under me. What a horrible way to treat customers. Your sales people need to learn how to communicate. More

by bsreder1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill and Emil
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