Marin Acura - Service Center

Karen did an amazing job! I have had terrible customer service experiences with marin Acura this year. That is until I was helped by karen...she listened to the issue I had wit I have had terrible customer service experiences with marin Acura this year. That is until I was helped by karen...she listened to the issue I had with my car and was understanding and empathetic. She offered a solution right away and helped get my car back to how I wanted it in a timely manner. She is the only service associate I want to deal with from this point forward. Thank you karen! More

Service you can trust When having my vehicle maintenance done I know it wil be done right. From the first encounter with my service advisor Karen to when I'm given the keys When having my vehicle maintenance done I know it wil be done right. From the first encounter with my service advisor Karen to when I'm given the keys and drive away. A first class seat for service. Work is done on time and thourough. Don't hesitate to get your vehicle service by professionals. I do not believe you will be disappointed, I have nothing but the utmost praise and trust. More

Straight up Service! I have to post this for my wife, who had horrible experiences at our previous dealership in Nevada. Being in the computer software industry, I'm not m I have to post this for my wife, who had horrible experiences at our previous dealership in Nevada. Being in the computer software industry, I'm not much of people person, however my wife is the exact opposite. She went on about how personable Karen was and how surprisingly knowledgeable she was about her RDX. Breath of fresh air is all I can say. She has found a service center she feels she can trust with Karen as her go to gal. More

Top notch service! I've have been seeing Karen in Marin Acura's Service Department from her very first day! I threw every test I could think of at her and she passed wit I've have been seeing Karen in Marin Acura's Service Department from her very first day! I threw every test I could think of at her and she passed with flying colors! From that day on, I never questioned her ability to help me and go the extra mile. I love my Acura and it's been a great car. It's nice knowing that Karen will be there for me, should I have any issues at all!! More

Great service! What a fantastic woman that helped me!! If ever I have vehicle issues again, I can only hope she will help me What a fantastic woman that helped me!! If ever I have vehicle issues again, I can only hope she will help me More

Spectacular! Karen Kraut is my go to service advisor when it comes to my cars. With Karen, I know that my TL and MDX are in good hands at all times. I will continu Karen Kraut is my go to service advisor when it comes to my cars. With Karen, I know that my TL and MDX are in good hands at all times. I will continue to come back to Marin Acura as long as she's around. She knows what she's doing! No beating around the bush and she tells you what your vehicle really needs! Thank you Karen for the spectacular service and it's always a pleasure to be in your company. More

Top notch I received top notch service. Her customer service skills and knowledge of my vehicle kept me at ease. Its great to know that there are still people y I received top notch service. Her customer service skills and knowledge of my vehicle kept me at ease. Its great to know that there are still people you can trust and that will go above and beyond. More

Great service Superior service given by Karen. I recommend my Acura friends to see her when going to Marin Acura. Keep up the good work Karen and thank you Superior service given by Karen. I recommend my Acura friends to see her when going to Marin Acura. Keep up the good work Karen and thank you More

Above average; provides most seamless experience possible. It's hardly a fun experience having a vehicle serviced. However, Karen Krout applies her vast knowledge with an efficient, and affable disposition to It's hardly a fun experience having a vehicle serviced. However, Karen Krout applies her vast knowledge with an efficient, and affable disposition to her services. I'm thoroughly impressed and will certainly request her advise and expertise at Acura from now on. More

Excellent service once again Always a pleasure to see Karen as I pull up for service. She greets with a smile and makes sure all is taken care of every time. Keep up the great wor Always a pleasure to see Karen as I pull up for service. She greets with a smile and makes sure all is taken care of every time. Keep up the great work Karen!! More