170 Reviews of Marin Acura - Service Center
Recall Service Work Karen is always friendly and very helpful with all of my car needs. She is always very informative and make sure I understand the work order before I Karen is always friendly and very helpful with all of my car needs. She is always very informative and make sure I understand the work order before I leave. Excellent! More
Marin Acura does it again! We have been Acura customers for many years and would never dream of taking the cars anywhere else for service. Karen is awesome! Her knowledge and We have been Acura customers for many years and would never dream of taking the cars anywhere else for service. Karen is awesome! Her knowledge and expertise are top notch and I am totally reassured that she will only have things done that are necessary! More
Super Fast and Friendly Service! This was the first time I brought my Acura in for service and was very pleased with the service. Karen was friendly, professional and efficient. I r This was the first time I brought my Acura in for service and was very pleased with the service. Karen was friendly, professional and efficient. I really enjoyed working with her. The service was completed quickly and the price was reasonable. Overall a very good experience! More
Pleasant Experience Needed some recall work done on my Acura and though I don't usually go to the dealer for service work, I was pleasantly surprised to meet Ms Karen Kra Needed some recall work done on my Acura and though I don't usually go to the dealer for service work, I was pleasantly surprised to meet Ms Karen Kraut. She was professional, prompt, & thorough. She also has a sense of humor which makes the whole service thing a lot more palatable. I won't hesitate to return to Marin Acura, especially if Karen is there to make things go smoothly. Visit her! You won't be disappointed. More
Best Service Ever! I needed to bring my car in for a broken window fix and Karen was so kind and helpful. She even offered me a loaner car and had me come in as soon as I needed to bring my car in for a broken window fix and Karen was so kind and helpful. She even offered me a loaner car and had me come in as soon as I can. When I met her in person, she already knew who I was before I even got out of the car! She's also very personable, friendly, and funny. She's made my experience fast, easy, and feeling relieved. Excellent service! Thanks so much Karen for all your help! More
Friendly, prompt and up front! Karen is always friendly and clearly explain the service work. The time and cost estimates are right on. I always enjoying bringing my Acura in for s Karen is always friendly and clearly explain the service work. The time and cost estimates are right on. I always enjoying bringing my Acura in for servicing. More
Karen is hands down, the best service advisor ever. I had the best experience with Karen Kraut. She is professional, knowledgeable and takes the stress out of the service experience. She's also funny an I had the best experience with Karen Kraut. She is professional, knowledgeable and takes the stress out of the service experience. She's also funny and personable. I recommend her highly. We go through a lot as consumers in the car business. I wish there were more people like Karen around. More
Outstanding Service - so easy to work with I've had excellent customer service since I bought my TL in 2010. Greg sold me the car and Karen Kraut is my service adviser. I've had excellent customer service since I bought my TL in 2010. Greg sold me the car and Karen Kraut is my service adviser. More
Top Shelf Customer Service I received amazing customer service from Karen Kraut. She was friendly and very professional, and I look forward to working with her again in the fut I received amazing customer service from Karen Kraut. She was friendly and very professional, and I look forward to working with her again in the future. More
Fabulous service experience at Marin Acura with Karen I'm a new customer of Marin Acura and was very impressed by my most recent service experience with Karen. She's attentive, detail oriented, personable I'm a new customer of Marin Acura and was very impressed by my most recent service experience with Karen. She's attentive, detail oriented, personable and provides excellent customer service. Thanks Karen for all of your help I appreciate it!!! More